Duo camera issues.

Z

zenisnotchosen

Senior Member

Jul 19, 2008

106

16

Dayton, OH

• May 23, 2014

• #21

Ah, I see what you mean by tilted now. I don't think any rotational variance makes a difference, in fact I know some lenses are screwed into place so you will have that. For what it's worth mine is in approximately the same position. I hope they get it fixed for you.
If you are on stock recovery and ROM you should be fine.

 

M

Men noemt m O

Member

Mar 16, 2011

8

2

• May 23, 2014

• #22

Ah, okay, it must be something else then. I was actually kinda hoping it was some obvious manufacturing defect. If it's going to repairs I'll share the results, but I asked them for a new copy because I haven't even really started using this one.

 

Z

zainabahmd

New member

Jun 19, 2014

2

0

• Jun 19, 2014

• #23

I'm facing the same issue. I tried using the phone on safe mode, but the problem still persists. Any other solution?

 

M

Men noemt m O

Member

Mar 16, 2011

8

2

• Jun 19, 2014

• #24

zainabahmd said:

I'm facing the same issue. I tried using the phone on safe mode, but the problem still persists. Any other solution?

Click to expand...

Click to collapse

I didn't find any solution for the problem. I returned the phone and they immediately send back a new phone so I don't know if HTC could repair it or what exactly was wrong with the old one.

 

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Reactions: zainabahmd

cz4r3n

Senior Member

Apr 28, 2011

197

26

• Sep 20, 2014

• #25

I saw the thread not resolve.So, I decided to share the solution.
It is a hardware issue,change the camera module.

 

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V

vipercoyote

Senior Member

Apr 2, 2013

756

110

• Jan 18, 2015

• #26

Im having the same problem on a replcement M8 . I will be calling tombile tommorow

 

RobEmenecker

New member

Jan 26, 2015

3

0

Baltimore, MD

• Jan 26, 2015

• #27

Same issue just started this morning

I just started experiencing the same issue with the "duo camera blocked" message. I removed the case and cleaned the lens, no difference. I had read before of apps interfering with normal camera functionality and was about to uninstall recently installed apps. Before doing so, I went back to the camera to try it again. In the process I accidentally switched to video mode. When I switched back to regular camera mode the problem resolved! Try switching to video mode, then switch back to standard camera!

 

Lord Morpheus

Senior Member

Jan 14, 2012

132

34

London

• Sep 24, 2015

• #28

For me, it was PanOMG by HTC that was causing the problem.

 

D

Dervo

New member

Aug 24, 2015

2

1

• Nov 6, 2015

• #29

I used to work for an HTC insurance subsidiary as a repair technician. The real solution to this problem is to have the camera calibrated. When the rear facing camera is detached from the upper board or if the upper board is detached from the motherboard in the replacement process you will have to recalibrat it. when the rear camera is not calibrated properly it will not recognize duo focus and you will not be able to access several additional features that requires the use of duo focus. Because of security clearance issues I'm not able to provide the proper software to calibrate the camera to work. Sorry. But I thought everyone should know, nothing you guys are doing is wrong . The damn thing seriously just needs to be recalibrated.

 

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S

Sansiro2

Member

Nov 20, 2015

7

0

• Nov 20, 2015

• #30

Thanks mate, that makes sense. Typical htc they will not tell you the reason for this happening but will get you to send it in, thereby forever keeping people in mystery as to why this happened. Just like the pink tint disaster on the m7 which we now worked out was a hardware problem. Yet their lack on communication meant that people would argue on the forum whether it was hardware or software. Htc phones are so badly made it's shameful.

By the way what was the name of the software that was used to calibrate duo camera?

 

H

harriie

Member

Mar 23, 2013

35

0

• Apr 17, 2016

• #31

I've got this problem too in my m8
solution plz

 

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cntryby429

Senior Member

Aug 27, 2013

658

258

Washington D.C.

• Apr 17, 2016

• #32

harriie said:

I've got this problem too in my m8
solution plz

Click to expand...

Click to collapse

I've never had that problem myself but I recall it coming up in these forums some time ago. Lots of people were finding ways to scrub off some kind of film that covers the lens. Search for "toothpaste" and see if those conversations are of any help to you.

 

1droidmod

Senior Member

Feb 12, 2013

1,094

229

Sioux Falls

• Apr 17, 2016

• #33

News to me I tried it and got no error. Your devices are defective just throw them away and get a different one. J/K http://www.htc.com/ca/support/htc-one-m8/howto/466078.html there are a lot of ideas out there you'll just have to experiment and if nothing else throw your phone away and get a new one. (send it back and have them describe why this happened and what the soultion/solutions are)

Sent from my HTC6525LVW using Tapatalk 2