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AT&T can't turn off throttling??

31st March 2014, 02:37 AM |#1  
OP Senior Member
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343 posts
Join Date:Joined: May 2006
Well I just got off the phone for a third time with AT&T. They acknowledged that even though I started a new billing cycle, and all the codes have been removed their network is still throttling my Note 3.
Apparently it is not an isolated incident and it had to be escalated with the others to upper management for them to fix/undo?
Any suggestion/experiences?
31st March 2014, 03:25 AM |#2  
Senior Member
Fayetteville NC
Thanks Meter: 49
261 posts
Join Date:Joined: Feb 2012
No experience. Suggestion. If upper management knows about it, it'll get fixed. Heads may roll, but yours won't be one of them. You may be throttled for a while but once it's fixed, if they don't offer you anything to make up for it, a "don't I get any compensation for this?" call may get you something.
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