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Phone sat in closet with 4.1.2, now won't update to 4.4.2

2nd April 2014, 06:11 PM |#1  
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Hi all,

I bought a used AT&T HTC one (M7) phone that has sat in a closet since it originally had 4.1.2. I'm pretty sure it was never rooted and I don't want to root it. I am trying to update android to 4.4.2 but when I click on AT&T Software update it flashes something momentarily and then does nothing. I contacted HTC and they told me to send it in for repair...but I don't want to be without a phone for 2 weeks.

Any advice?
 
 
2nd April 2014, 06:26 PM |#2  
Boachti's Avatar
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Luxembourg
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Quote:
Originally Posted by shlurpee

Hi all,

I bought a used AT&T HTC one (M7) phone that has sat in a closet since it originally had 4.1.2. I'm pretty sure it was never rooted and I don't want to root it. I am trying to update android to 4.4.2 but when I click on AT&T Software update it flashes something momentarily and then does nothing. I contacted HTC and they told me to send it in for repair...but I don't want to be without a phone for 2 weeks.

Any advice?

are you completely sure that your phone had never been rooted because this nowmaly happens when the original recovery isn't installed
2nd April 2014, 07:41 PM |#3  
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Quote:
Originally Posted by Boachti

are you completely sure that your phone had never been rooted because this nowmaly happens when the original recovery isn't installed

Yes totally sure.

Good news. After talking with HTC rep and doing all their magic, and also doing a factory reset. Rebooting a dozen times, spinning around twice counter clockwise, and eating a raw egg...my phone decided to start updating. Who knows which one was the solution.
2nd April 2014, 07:44 PM |#4  
Boachti's Avatar
Senior Member
Luxembourg
Thanks Meter: 20
 
More
Quote:
Originally Posted by shlurpee

Yes totally sure.

Good news. After talking with HTC rep and doing all their magic, and also doing a factory reset. Rebooting a dozen times, spinning around twice counter clockwise, and eating a raw egg...my phone decided to start updating. Who knows which one was the solution.

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