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Restore factory, including safestrap

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By almahix, Senior Member on 1st April 2014, 02:57 AM
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I have a damaged NJote 3 which I have to return to samsung to repair. I did a settingts -> wipe/factory restore and it got rid of everything and restored default software. I tried to unroot it with Kingo, and it said it wasn't rooted. But when you power up it still shows custom and safestrap loads. How can I get rid of all that so Samsung doesn't throw the phone back at me saying the warranty is void. Please help!
 
 
1st April 2014, 03:07 AM |#2  
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Originally Posted by almahix

I have a damaged NJote 3 which I have to return to samsung to repair. I did a settingts -> wipe/factory restore and it got rid of everything and restored default software. I tried to unroot it with Kingo, and it said it wasn't rooted. But when you power up it still shows custom and safestrap loads. How can I get rid of all that so Samsung doesn't throw the phone back at me saying the warranty is void. Please help!

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