[Q] [ASK] HELP! Failed updating to kitkat
I try to update my z1 to android kitkat using PCC. In the middle of updating process an error occured. it says no internet connection. i try my internet connection but it still connected & works. then i click the cancel button.
i try to update again but now the PCC just show how to connect.(see my attachment picture). i press ok button but nothing happen
Yes it says connected,but i think PCC doesn't recognize my z1. it only show Sony/Sony ericson/tablet.
i disconnect the cable and try to turn on my z1 and it says "the software update failed, make sure that your phone is connected to the computer and try again"
Someone can solve this problem,please?