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HTC One not working right after Kit Kat upgrade.

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tkscustomcomplete
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Default HTC One not working right after Kit Kat upgrade.

Can anyone help? I am using an AT&T unlocked HTC One with Straight Talk sim, and after Kit Kat upgrade I can't send or receive pics or connect to WiFi. Get no help from HTC, and have gone over my APN settings with Straight Talk. Don't know what my options are to fix problem. Appreciate any help I can get...

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nateboi81
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Have you tried a factory reset?

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tkscustomcomplete
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Thank you for responding. I was going to do that as a last resort. I was reading in forums that I need to root my phone. Something bout me having Straight Talk makes Kit Kat not work right. And that after root I need to put a couple apps from play store on my phone for changing APN. I have changed APN couple times, but they said the apps will allow me to access it differently. I am computer il-lit-rate, and don't have a clue. I figured I'd read all I can before going further. Thank you...

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