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[Q] S Calendar and Google Calendar notifications reset on power off

29th October 2012, 04:18 AM |#1  
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Hi XDA Developers Community!

Recently I noticed calendar notification settings (of both S Calendar and Google Calendar app) cleared upon power off of my Samsung Galaxy SIII. I'm trying to turn off all S Calendar notifications while leaving on all Google Calendar notifications (prefer this app).

Main questions:
-Has anyone else experienced this?
-Does anyone know if S Calendar and Google Calendar notification settings are tied to one another?

Samsung technical support is suggesting a factory reset**. As I want to avoid a hard reset, I tried to troubleshoot on my own and noted the below scenario highlighting notification setting status of both S Calendar and Google Calendar before/after power off:


Quote:

S Calendar:
Before powering down/or resetting Galaxy SIII:
>Settings
Under "Event notification"
>Set alerts & notifications
>"Off" (radio button selected)

After powering down/or resetting Galaxy SIII:
>Settings
Under "Event notification"
>Set alerts & notifications
>"Status bar notification" (radio button selected)

Google Calendar app
Before powering down/or resetting Galaxy SIII:
>Settings
>General settings
Under "Reminder settings"
>Notifications (checked)
>Pop-up notification (checked)

After powering down/or resetting Galaxy SIII:
>Settings
>General settings
Under "Reminder settings"
>Notifications (unchecked)
>Pop-up notification (unchecked)



Would appreciate if anyone has any insight into this!

**After contacting Samsung technical support, this is what I was told:
-Tech support initially said that it has to do with removing the battery and said that Google Calendar + S Calendar notification settings are linked to one another.
-(After telling tech support it happened w/o removing the battery and just powering off), technician rescinded original statement
-Then said, should not be happening and suggested a factory reset.

Thanks,
cristobalwong
 
 
31st October 2012, 06:26 AM |#2  
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Same problem here.

Identical as written above, but :
After powering down/or resetting Galaxy SII:
Google calendar:
>Settings
>General settings
Under "Reminder settings"
>Notifications (checked) typo?
>Pop-up notification (unchecked)

S Calendar:
Notifications sounds are reset to "On time" sound after a reboot.

Google calendar:
The notification sound is unchanged.
But after a second reboot the Google Calendar sound has set itself the same as the S Calendar ("On time").



so, after each reboot/power off:

S Calendar:
I should manually set the status bar notifications to off to prevent double view in the status view.

Google Calendar:
I have to redo my sound settings because Google calendar takes over the S Calendar settings.

My Google calendar Status bar notifications looks like off but they appear on the staus bar.
I do not change/check them.

Huib
Last edited by herpi; 31st October 2012 at 07:26 AM.
2nd November 2012, 06:30 AM |#3  
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Huib, so it seems like it's not an isolated issue to my device and a factory reset may not be the solution. May just be the interference between S Calendar and Google Calendar perhaps? I wonder if deleting/reinstalling Google Calendar might help the cause.

It's just a hassle to turn off notifications on S Calendar after a reboot. I have multiple batteries so usually after recharging one, I'll switch to another...

Quote:
Originally Posted by herpi

Same problem here.

Identical as written above, but :
After powering down/or resetting Galaxy SII:
Google calendar:
>Settings
>General settings
Under "Reminder settings"
>Notifications (checked) typo?
>Pop-up notification (unchecked)

S Calendar:
Notifications sounds are reset to "On time" sound after a reboot.

Google calendar:
The notification sound is unchanged.
But after a second reboot the Google Calendar sound has set itself the same as the S Calendar ("On time").



so, after each reboot/power off:

S Calendar:
I should manually set the status bar notifications to off to prevent double view in the status view.

Google Calendar:
I have to redo my sound settings because Google calendar takes over the S Calendar settings.

My Google calendar Status bar notifications looks like off but they appear on the staus bar.
I do not change/check them.

Huib

2nd November 2012, 06:54 AM |#4  
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Quote:
Originally Posted by cristobalwong

Huib, so it seems like it's not an isolated issue to my device and a factory reset may not be the solution. May just be the interference between S Calendar and Google Calendar perhaps? I wonder if deleting/reinstalling Google Calendar might help the cause.

It's just a hassle to turn off notifications on S Calendar after a reboot. I have multiple batteries so usually after recharging one, I'll switch to another...

I already did a delete/reinstall. no difference.
After that had some problems with sync settings: S calendar was empty. But maybe I should have waited.
Played with the sync settings, reinstalled Google but do not remember what I did to make it working again.

So, sound settings not solved.

It must have to do with the samsung/google combi.

Strange that there are few complaints.

Huib
Last edited by herpi; 2nd November 2012 at 07:18 AM.
2nd November 2012, 07:43 AM |#5  
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I will have to see if my sounds are effected--to date, have not noticed it. Hopefully others will see this thread and contribute their experiences!

Quote:
Originally Posted by herpi

I already did a delete/reinstall. no difference.
After that had some problems with sync settings: S calendar was empty. But maybe I should have waited.
Played with the sync settings, reinstalled Google but do not remember what I did to make it working again.

So, sound settings not solved.

It must have to do with the samsung/google combi.

Strange that there are few complaints.

Huib

6th November 2012, 04:09 AM |#6  
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I have the same issue here. I hoped the JB 4.1 update would fix, but it didn't. I did factory reset, and that didn't fix it either.

* Samsung Galaxy S3 on Sprint
24th November 2012, 12:52 PM |#7  
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Any news on this ? I have the same problem and it is annoying.
24th November 2012, 12:55 PM |#8  
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New version of Google Calendar didn't solve it eiher.
27th November 2012, 11:02 PM |#9  
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Same exact issue here. I have the Sprint Galaxy S III with Jelly Bean and both S Calendar and Google Calendar installed. Hopefully Samsung or Google will address this in a future update.
8th January 2013, 03:48 PM |#10  
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I'm seeing the exact same issue here on an I9300.

The google calendar/S Planner "default reminder time" changes from "off" to "15 mins" every time I reboot the phone.

Does anyone have solution yet?
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