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Soft Keys (Menu and Back) not working

2,539 posts
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By ephraim, Recognized Contributor on 1st May 2012, 06:09 PM
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It's been so long since the last time i have been here. My sister bought my sgsl back in october and just now her soft keys won't respond. Before i flashed a stock ROM her menu and back keys won't respond to my touches and it seems like it has a mind of its own. Randomly pressing menu and back by itself. Looked everywhere but to no avail. Can someone dial *#*#2663#*#* and tell me the following.

Phone's TSP FW version:
Part's TSP FW version:
TSP threshold:

Phone's Touch key FW version:
Part's Touch key FW version:

Thanks in advance guys

i think because mine has

Phone's TSP FW version:0
Part's TSP FW version:0
TSP threshold:0

Phone's Touch key FW version:0xa9
Part's Touch key FW version:0

that's why it is not responsive. and i can't freakin' update it >.<
Last edited by ephraim; 1st May 2012 at 06:31 PM.
 
 
1st May 2012, 07:33 PM |#2  
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Quote:
Originally Posted by ephraim033

It's been so long since the last time i have been here. My sister bought my sgsl back in october and just now her soft keys won't respond. Before i flashed a stock ROM her menu and back keys won't respond to my touches and it seems like it has a mind of its own. Randomly pressing menu and back by itself. Looked everywhere but to no avail. Can someone dial *#*#2663#*#* and tell me the following.

Phone's TSP FW version:
Part's TSP FW version:
TSP threshold:

Phone's Touch key FW version:
Part's Touch key FW version:

Thanks in advance guys

i think because mine has

Phone's TSP FW version:0
Part's TSP FW version:0
TSP threshold:0

Phone's Touch key FW version:0xa9
Part's Touch key FW version:0

that's why it is not responsive. and i can't freakin' update it >.<


Phone's TSP FW version:22
Part's TSP FW version:22
TSP threshold:32

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1st May 2012, 07:41 PM |#3  
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guess you are on a more latest firmware than dxkp9 because i tried the latest chinese firmware and it only has those three things thanks anyway i am sure it's because of those values that's why it is unresponsive. found alot of those problems from google but i can't update mine >.<
1st May 2012, 08:30 PM |#4  
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Quote:
Originally Posted by ephraim033

guess you are on a more latest firmware than dxkp9 because i tried the latest chinese firmware and it only has those three things thanks anyway i am sure it's because of those values that's why it is unresponsive. found alot of those problems from google but i can't update mine >.<

Im on DDKP3.The latest one for india.
2nd May 2012, 10:31 AM |#5  
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Quote:
Originally Posted by ephraim033

It's been so long since the last time i have been here. My sister bought my sgsl back in october and just now her soft keys won't respond. Before i flashed a stock ROM her menu and back keys won't respond to my touches and it seems like it has a mind of its own. Randomly pressing menu and back by itself. Looked everywhere but to no avail. Can someone dial *#*#2663#*#* and tell me the following.

Phone's TSP FW version:
Part's TSP FW version:
TSP threshold:

Phone's Touch key FW version:
Part's Touch key FW version:

Thanks in advance guys

i think because mine has

Phone's TSP FW version:0
Part's TSP FW version:0
TSP threshold:0

Phone's Touch key FW version:0xa9
Part's Touch key FW version:0

that's why it is not responsive. and i can't freakin' update it >.<

I have exactly your values, and my soft keys are working OK.

I'm on KPQ + Bam custom kernel beta13 + sandeepsivia ICS theme
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2nd May 2012, 12:58 PM |#6  
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Quote:
Originally Posted by ****julia

I have exactly your values, and my soft keys are working OK.

I'm on KPQ + Bam custom kernel beta13 + sandeepsivia ICS theme

I see, thank you very much. Maybe this is a hardware problem. Its warranty is over, wonder how much will it cost to get it repaired.

Sent from my GT-I9100 using xda premium
15th June 2012, 01:29 AM |#7  
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hai all..
i too have the same problem.the phone was working fine till yeaterday noon..all ofa suddedi took it out of my poket and founf out that the soft kys menu and back are not working.
phone's tsp fwverion :22
parts tsp fw version is 22
tsp threshold is 60
i am on ddkp3 rom..
any way to solve this error...r any update.zip to solve this ..pls reply
15th June 2012, 02:54 AM |#8  
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If flashing stock fresh doesn't solve it, i advice you guys to stop playing the doctor and trying to fix it, it's probably a hardware issue, say hello to service center
23rd October 2014, 09:07 PM |#9  
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Unhappy Touchscreen not work - error upgrade TSP firmware
My niece went to the youtube and video "Códigos Secretos do Android" (Secret Codes for Android) and has a number of secret codes, and she inserted one of them * # * # 2663 # * # * which is in the video to 5:20 minutes, which is about the version the touchscreen and clicked where it should not and the touch was off, does not work or the wood and have tried resetting the device, changed the firmware, Installing Galaxy Ace GT-S5830C ROM via Odin. I know it worked because the logo of the opening was of operator, now is the Samsung, but the touch is still off. You have this firmware TSP of Samsung GT-S5830C and knows how to do this update and retrieve the device? For how is it only gets in the installation screen asking to touch the puppet of Android, but the touch does not work as the cell is dead.
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