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[Q] Help updating HTC 802w

24th November 2013, 10:56 PM   |  #1  
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I need your help guys. I can't apply any software updates to my HTC 802w (current version is 4.1.2) as it does not have the option in the Settings. I don't want to deal with the headaches of rooting and custom ROMS, so is there any way I can just download Android 4.2/4.3 (HTC Sense 5.5 would be a bonus) for my phone and install it via the microSD card or something? I am just looking for a simple and straightforward way to update the software for now.
25th November 2013, 06:41 AM   |  #2  
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Bumping for replies. Any advice will be greatly appreciated.
25th November 2013, 07:50 AM   |  #3  
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My understanding is that the update option is disabled in custom ROMs so people don't mess with their devices. What does your phones bootloader say? When off, press power and vol down together and hold.

Sent from my HTC One using XDA Premium 4 mobile app
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25th November 2013, 01:21 PM   |  #4  
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Quote:
Originally Posted by hardstuffmuc

My understanding is that the update option is disabled in custom ROMs so people don't mess with their devices. What does your phones bootloader say? When off, press power and vol down together and hold.

Sent from my HTC One using XDA Premium 4 mobile app

This is what it says:

***LOCKED***
M7DUG PVT SHIP S-OFF RH
CID-11111111
HBOOT - 2.23.0000
RADIO-U2.05.3501.18
OpenDSP- v28.120.274.0320
QSC - 1237.18.19.0520
OS-1.26.707.5
eMMC-boot 2048MB
May 29 2013, 13:06:9.12873

I just want to be able to install the regular 4.2.2 or 4.3 update. I am assuming I can't because I am in Saudi Arabia and my phone is Chinese, and the updates are supposed to be OTA, which is not possible here. Even so, there must be some way to just download the files from somewhere and install them manually, right?
25th November 2013, 03:39 PM   |  #5  
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Quote:
Originally Posted by Killfenrir

This is what it says:

***LOCKED***
M7DUG PVT SHIP S-OFF RH
CID-11111111
HBOOT - 2.23.0000
RADIO-U2.05.3501.18
OpenDSP- v28.120.274.0320
QSC - 1237.18.19.0520
OS-1.26.707.5
eMMC-boot 2048MB
May 29 2013, 13:06:9.12873

I just want to be able to install the regular 4.2.2 or 4.3 update. I am assuming I can't because I am in Saudi Arabia and my phone is Chinese, and the updates are supposed to be OTA, which is not possible here. Even so, there must be some way to just download the files from somewhere and install them manually, right?

don't know where or from whom you got your phone, but here's the situation you are in:
***LOCKED***
M7DUG PVT SHIP S-OFF RH <--- S-Off, only in a very few and rare situation would a phone come S-Off
CID-11111111 <--- SuperCID, somebody did that!!
M7DUG <--- that's the Dual SIM, right? so don't go messing around with M7_U and M7_UL versions, they are DIFFERENT

so to put it mildly, your phone was used by someone before you, and is not "out of the box". and you will not get any OTAs unless you're 100% stock.
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25th November 2013, 05:30 PM   |  #6  
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Quote:
Originally Posted by nkk71

don't know where or from whom you got your phone, but here's the situation you are in:
***LOCKED***
M7DUG PVT SHIP S-OFF RH <--- S-Off, only in a very few and rare situation would a phone come S-Off
CID-11111111 <--- SuperCID, somebody did that!!
M7DUG <--- that's the Dual SIM, right? so don't go messing around with M7_U and M7_UL versions, they are DIFFERENT

so to put it mildly, your phone was used by someone before you, and is not "out of the box". and you will not get any OTAs unless you're 100% stock.

Thanks for the reply. Just a few questions:

1. What do you mean by "SuperCID"? Is it a good thing or a bad thing?
2. Yes, the phone is dual sim, and if what you said is correct, OTAs are out of the question. So if I just want to update my Android 4.1.2 to 4.2.2 (and hopefully HTC Sense as well), what are my options? What about upgrading with RUUs?
3. Yes, I got the impression that my phone was used by someone before me, as even though it has the Chinese bloatware, it does not have HTC Marketplace App or most of the Google apps but strangely has the Play Store app. Weird.
4. How can I "unlock" my phone? Or more specifically, what are the restrictions on a "locked" phone and what are the benefits of unlocking?
Last edited by Killfenrir; 25th November 2013 at 05:53 PM.
25th November 2013, 06:01 PM   |  #7  
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Quote:
Originally Posted by Killfenrir

Thanks for the reply. Just a few questions:

1. What do you mean by "SuperCID"? Is it a good thing or a bad thing?
2. Yes, the phone is dual sim, and if what you said is correct, OTAs are out of the question. So if I just want to update my Android 4.1.2 to 4.2.2 (and hopefully HTC Sense as well), what are my options? What about upgrading with RUUs?
3. Yes, I got the impression that my phone was used by someone before me, as even though it has the Chinese bloatware, it does not have HTC Marketplace App or most of the Google apps but strangely has the Play Store app. Weird.
4. How can I "unlock" my phone? Or more specifically, what are the restrictions on a "locked" phone and what are the benefits of unlocking?

S-Off is a good thing, means you can change pretty much anything on your phone, but it also means you can brick it

I have no idea about the dual sim, so you're going to have to do some searching. I don't know if there are any RUUs out there for "M7DUG", but I think Maximus has a custom ROM for the dual sim,
whatever you do, make sure it's compatible with your device "M7DUG"!!!
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25th November 2013, 07:13 PM   |  #8  
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Quote:
Originally Posted by nkk71

S-Off is a good thing, means you can change pretty much anything on your phone, but it also means you can brick it

I have no idea about the dual sim, so you're going to have to do some searching. I don't know if there are any RUUs out there for "M7DUG", but I think Maximus has a custom ROM for the dual sim,
whatever you do, make sure it's compatible with your device "M7DUG"!!!

I found this post with a collection of RUUs:

http://forum.xda-developers.com/show...&postcount=369

Looks like the right ones. So, if I want to update from Android 4.1.2 to Android 4.2.2 these RUUs, how do I do so (I mean, what is the procedure)? And will the update require me to wipe all of my data or can I keep my data and settings?

Also, what does "locked" real mean for my device and how can I "unlock" my phone?
Last edited by Killfenrir; 25th November 2013 at 07:20 PM.
25th November 2013, 07:22 PM   |  #9  
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Quote:
Originally Posted by Killfenrir

I found this post with a collection of RUUs:

http://forum.xda-developers.com/show...&postcount=369

Looks like the right ones. So, if I want to update from Android 4.1.2 to Android 4.2.2 these RUUs, how do I do so (I mean, what is the procedure)? And will the update require me to wipe all of my data or can I keep my data and settings?

Also, how can I "unlock" my phone?

Good find

I'll look into it tomorrow, have to sign off for tonight.

and yes, it will wipe EVERYTHING off your phone, so back everything up tonight, and I'll get back to you tomorrow, if nobody else answers you

have a good night
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26th November 2013, 01:49 PM   |  #10  
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Quote:
Originally Posted by Killfenrir

I found this post with a collection of RUUs:

http://forum.xda-developers.com/show...&postcount=369

Looks like the right ones. So, if I want to update from Android 4.1.2 to Android 4.2.2 these RUUs, how do I do so (I mean, what is the procedure)? And will the update require me to wipe all of my data or can I keep my data and settings?

Also, what does "locked" real mean for my device and how can I "unlock" my phone?

before going on, i need to check a couple of things:

1) a screenshot of Settings -> About -> Software information
2) a screenshot of Settings -> About -> Software information -> More
3) in bootloader/FASTBOOT USB: a "fastboot getvar all" (remove IMEI and serialno)
4) download CIDGetter from Play Store, and tell me which CID it gives you.

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