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[Q] Kies 3 Backup Fail

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By klau1, Senior Member on 18th October 2013, 07:32 PM
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Anyone having problems with Backingup in Kies 3.0?

Backup of Applications and Internal Memory keeps failing every time.

This is on a completely stock (MI5 stock rom) Note 3, no root.

 
 
18th October 2013, 09:14 PM |#2  
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Quote:
Originally Posted by klau1

Anyone having problems with Backingup in Kies 3.0?

Backup of Applications and Internal Memory keeps failing every time.

This is on a completely stock (MI5 stock rom) Note 3, no root.

get mybackup pro on google play its a lot better
18th October 2013, 09:47 PM |#3  
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I have both My Backup pro and helium, isn't my backup pro limited to backing up apk only without app data on non root systems?

Where as helium can backup app data after you enable it thru their desktop app?

Correct?
18th October 2013, 10:23 PM |#4  
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Quote:
Originally Posted by klau1

I have both My Backup pro and helium, isn't my backup pro limited to backing up apk only without app data on non root systems?

Where as helium can backup app data after you enable it thru their desktop app?

Correct?

not to sure i paid for it and it backs up every thing
19th October 2013, 12:17 AM |#5  
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According to the Playstore, the developers page confirms root is required for app data backup. So be mindful of this limitation, if you are relying on My Backup Pro for backups without root.

Quote:

NOTE: Data/setting of applications can only be supported if you have a rooted phone, or if the application integrates with us.

https://play.google.com/store/apps/d...Dmy+backup+pro
8th April 2014, 11:41 AM |#6  
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It seems that I have the same problem with kies 3
It fails to back-up my application. Everything else works

Update:
I managed to make it work. Here's what I did:
- I've uninstalled the Samsung USB drivers
- I disconnected the phone from USB
- I installed the drivers from Program Files (x86)\Samsung\Kies3\USB Driver
- I reconnected the phone
8th April 2014, 03:41 PM |#7  
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It's probably getting hung up over the new bootloader...
Anything over JB MJ1 has a new bootloader Kies3 doesn't support. This is just Sh!tty service by Samsung as it was made specifically for the Note 3....
Heaven help you if you think the Emergency firmware recovery will fix your device if something goes wrong.....
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