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Anyone did not use their Runtastic key?

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ngoonee
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Default Anyone did not use their Runtastic key?

Bought the SW2 Silicon band and been using it for 3 days now, but couldn't register for runtastic pro as they said the key in the box was already in use.

Emailed Sony CS but no reply yet. Is anyone not using their Runtastic key? I'd really like to try it out.
 
mestog
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Hello there
Well run the Runtastic app go to
Setting
More
Runtastic
Enter promotion code

Thats it man
Cheers
The Following User Says Thank You to mestog For This Useful Post: [ Click to Expand ]
 
ngoonee
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Quote:
Originally Posted by mestog View Post
Hello there
Well run the Runtastic app go to
Setting
More
Runtastic
Enter promotion code

Thats it man
Cheers

My problem is that the promotion code doesn't work and it says its been used before (which it hasn't).
 
mestog
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Hello

How did u know that ur promotion code already been used ?
Check the runtastic.com/en/activate and enter ur code otherwise just email them and tell'em about ur issue
 
ngoonee
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Quote:
Originally Posted by mestog View Post
Hello

How did u know that ur promotion code already been used ?
Check the runtastic.com/en/activate and enter ur code otherwise just email them and tell'em about ur issue
Because I went to the website and entered the code and the error message said the key had already been used. I've emailed Sony but got back a generic 'this is how to install Runtastic' reply.
 
mestog
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Well there is something weird then i wish i can help and give u more info about it but u must contact Sony again and tell them about it or from where did u buy ur smartwatch 2 go and ask them
 
ILuvRice
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Have you tried the developer of runtastic. They might help you out if you explain your situation and maybe show some proof of purchase of watch?

Sent from my LG-D950 using XDA Premium 4 mobile app
 
ngoonee
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Quote:
Originally Posted by ILuvRice View Post
Have you tried the developer of runtastic. They might help you out if you explain your situation and maybe show some proof of purchase of watch?

Sent from my LG-D950 using XDA Premium 4 mobile app

Sent them an email and the automated reply points me to their 'new improved' help website where I can 'raise a ticket' if my query isn't answered. But there's no way to raise a query, as far as I can tell....
 
thearif
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Quote:
Originally Posted by ngoonee View Post
Sent them an email and the automated reply points me to their 'new improved' help website where I can 'raise a ticket' if my query isn't answered. But there's no way to raise a query, as far as I can tell....
I did not use my key and if I can find it I can send it to you. I am not planning to use it anyway. But that is a big IF because I can't remember where I placed the box.

Sent from my HTC One SV using Tapatalk
 
ngoonee
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Quote:
Originally Posted by thearif View Post
I did not use my key and if I can find it I can send it to you. I am not planning to use it anyway. But that is a big IF because I can't remember where I placed the box.

Sent from my HTC One SV using Tapatalk
Thanks, the sentiment is much appreciated, even if you can't find it =)

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