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[Q] Random reboot issue

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boonwuilow
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Question [Q] Random reboot issue

Hi guys...
My explorer will randomly reboot itself, after rebooting it will pop up saying "Phone has been recovered from abnormal reset".
Sometime it will reboot itself for 2 days 1 time or rebooted 4 times in a row like what happened today

I not sure if this is a common issue or not, because my friend also bought this model too, and it also randomly rebooted itself.

When i bought, it comes with:
Software number : 1.17.707.2
Baseband version : 10.30.80.09H_1.10.80.13M2
Build number : 1.17.707.2 CL179613 release-keys
Kernel version : 2.6.38.6-g565872f htc-kernel@u18000-build-144#1 Wed Oct 12 20:27:56 CST 2011

Then i OTA update it to :
Software number : 1.27.707.2
Baseband version : 10.35d.80.09H_1.11.82.17
Build number : 1.27.707.2 CL206668 release-keys
Kernel version : 2.6.38.6-g6dd95d7 htc-kernel@u18000-build-144#1 Fri Nov 18 23:43:07 CST 2011

This issue happens on even before i updated it...

Thanks in advance
Cheers...
Current devices:
HTC Butterfly X920D | Sense 5.5
HTC Desire HD | Sense 4 ROM
HTC Explorer | stock
Xiaomi Hongmi | JHBCNBD 16.0
 
saadahmeddar
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Is your phone rooted?
 
boonwuilow
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Quote:
Originally Posted by saadahmeddar View Post
Is your phone rooted?
Nope... It is on stock
Current devices:
HTC Butterfly X920D | Sense 5.5
HTC Desire HD | Sense 4 ROM
HTC Explorer | stock
Xiaomi Hongmi | JHBCNBD 16.0
 
saadahmeddar
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Quote:
Originally Posted by boonwuilow View Post
Hi guys...
My explorer will randomly reboot itself, after rebooting it will pop up saying "Phone has been recovered from abnormal reset".
Sometime it will reboot itself for 2 days 1 time or rebooted 4 times in a row like what happened today

I not sure if this is a common issue or not, because my friend also bought this model too, and it also randomly rebooted itself.

When i bought, it comes with:
Software number : 1.17.707.2
Baseband version : 10.30.80.09H_1.10.80.13M2
Build number : 1.17.707.2 CL179613 release-keys
Kernel version : 2.6.38.6-g565872f htc-kernel@u18000-build-144#1 Wed Oct 12 20:27:56 CST 2011

Then i OTA update it to :
Software number : 1.27.707.2
Baseband version : 10.35d.80.09H_1.11.82.17
Build number : 1.27.707.2 CL206668 release-keys
Kernel version : 2.6.38.6-g6dd95d7 htc-kernel@u18000-build-144#1 Fri Nov 18 23:43:07 CST 2011

This issue happens on even before i updated it...

Thanks in advance
Cheers...
Quote:
Originally Posted by saadahmeddar View Post
Is your phone rooted?
Quote:
Originally Posted by boonwuilow View Post
Nope... It is on stock
hmm try this one

go to bootloader and then go to recovery it will wipe everything and factory reset your phone

and observe that your phone is back to normal or not
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