Re: Can not remove ANY program from WM5 Device
Originally Posted by lirathal
I'm having problems with my i-mate JASJAR. It has stock, updated firmware and is running really well. The only real problem that I have is that I can't uninstall any software. The error message I get is:
"<Program Name> was not completely removed. Do you want to remove it from the list of installed programs?"
This goes for ANY program. If I try uninstalling from ActiveSync, it churns and works for a few moments, and then just goes away. There is no uninstall of the program.
If anyone can lend assistance that would be great.
Have had this on the Jasjar as well.
What you need to do is soft reset your device - then uninstall.
When you receive the message "Do you want to remove it from the list of installed programs?"always say no to removing it - as this will remove the log containing the list of files and locations from the original install.
Another note is that if the program you are uninstalling has a today plugin - always uncheck the item first before uninstalling/performing a soft reset to uninstall.
I could be playing a demo of a game and not like it. I then go straight to the remove programs list and i receive the error message....if i leave the device for a while or launch another program i can sometimes uninstall otherwise a soft reset always cures it.
Hope this helps.