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Can't do last step of rooting process HTC One M7

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Nacir Antonio
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Phone Can't do last step of rooting process HTC One M7

Ok I'm fairly brand new to this whole Rooting process...I just decided to try it because I dropped my phone and the screen got cracked severely...my touch screen still works fine regularly but when I go to the bootloader and go to recover to back up my files and install it does not respond...like the touch screen just completely does not work at all...when I turn off my phone and reboot regularly the touch screen works fine...smh..can someone help me..(HTC One M7 Sprint)
 
Surlyinvancouver
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Quote:
Originally Posted by Nacir Antonio View Post
Ok I'm fairly brand new to this whole Rooting process...I just decided to try it because I dropped my phone and the screen got cracked severely...my touch screen still works fine regularly but when I go to the bootloader and go to recover to back up my files and install it does not respond...like the touch screen just completely does not work at all...when I turn off my phone and reboot regularly the touch screen works fine...smh..can someone help me..(HTC One M7 Sprint)
Did you try using the volume keys to navigate in recovery?
 
fenstre
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Originally Posted by Surlyinvancouver View Post
Did you try using the volume keys to navigate in recovery?
1. Isn't there a different forum section for the Sprint version of this phone?
2. I think the touchscreen stops working when you have a new firmware and an old system. In your case, this is recovery--which recovery image did you flash?
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