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MMS Issues?

OP Brian419

9th April 2014, 07:28 AM   |  #1  
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Hi all, just got the M8 and it's a great piece of hardware.

But I seem to be having an issue receiving multimedia messages. I was just wondering if anybody else was having an issue with MMSing.

I'm planning on calling Sprint and seeing what they can do for me tomorrow.
9th April 2014, 01:52 PM   |  #2  
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Quote:
Originally Posted by Brian419

Hi all, just got the M8 and it's a great piece of hardware.

But I seem to be having an issue receiving multimedia messages. I was just wondering if anybody else was having an issue with MMSing.

I'm planning on calling Sprint and seeing what they can do for me tomorrow.

Check your mms settings. Is it set to 5mb size? I couldn't send set to that size either, but setting it to 2mb works.
9th April 2014, 03:16 PM   |  #3  
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Quote:
Originally Posted by henderjr

Check your mms settings. Is it set to 5mb size? I couldn't send set to that size either, but setting it to 2mb works.

Sorry, should have specified that I'm on the stock ROM. The max message size is 2mb. At least that's what I'm seeing in the settings.
9th April 2014, 03:48 PM   |  #4  
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Quote:
Originally Posted by Brian419

Sorry, should have specified that I'm on the stock ROM. The max message size is 2mb. At least that's what I'm seeing in the settings.

Bummer, sorry I'm no help then.
10th April 2014, 04:12 PM   |  #5  
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I also had that problem. I called sprint. We went thru the usual checks. I ended up getting transfered to 2nd level support. I was getting the error " general failure...........". I ended up resetting the phone to stock(hard reset) to clear the problem. Something in the restore hosed up the phone.
22nd April 2014, 02:12 PM   |  #6  
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Quote:
Originally Posted by skyheli

I also had that problem. I called sprint. We went thru the usual checks. I ended up getting transfered to 2nd level support. I was getting the error " general failure...........". I ended up resetting the phone to stock(hard reset) to clear the problem. Something in the restore hosed up the phone.

when you reset it im assuming everything worked fine after?
22nd April 2014, 02:18 PM   |  #7  
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Originally Posted by schnergun

when you reset it im assuming everything worked fine after?

Yes. Everything worked perfectly. I guess the M8 does not like to have messages restored.
22nd April 2014, 05:28 PM   |  #8  
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I was having problems and the solution I found is

##72786# and then menu then reset. After reboot I ran activation.
22nd April 2014, 11:15 PM   |  #9  
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Quote:
Originally Posted by Konfuzion

I was having problems and the solution I found is

##72786# and then menu then reset. After reboot I ran activation.

This won't reset the phone right? I don't want to lose all of my settings

Sent from my 831C using xda app-developers app
22nd April 2014, 11:16 PM   |  #10  
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Quote:
Originally Posted by formulabird

This won't reset the phone right? I don't want to lose all of my settings

Sent from my 831C using xda app-developers app

No it won't.

Sent from my 831C using Tapatalk

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