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Join Date: Jan 2005
Location: Loughborough, Leicestershire
Re: TyTn and web n walk
Originally Posted by chrissyboy6969
I reported here of a problem last week with the TyTn stalling using 3g to surf web pages, sometimes for 60 seconds stuck on locating. I upgraded my account to web n walk pro and everything was great until today. I have had no connection all night and now i do the problem has returned stuck on locating.
Anyone else have this problem, is the web n walk too good to be true
Hi, I posted a few times in that other post of yours about this issue, in the end a lot of people were having the same trouble on tytn and Universal devices, so I decided to contact t-mobile.
Today (Wednesday 9th Aug) they sent this reply...
Sorry to hear you have experienced difficulty in using the GPRS service, The service its self was going through a software upgrade and has now been resolved, If you preform a soft reset on the device a re try the issue should be resolved,
If you still are experiencing the issue tomorrow then please try your SIM in different device and then reply to this email with the result
Hope this information helps
If you are still having trouble with your devices on Thursday 10th I suggest you contact T-Mobile.