Problem with the quality of UMTS reception (signal weakness)

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Hi all,

I have got mine since last Friday and I am wiondering if you get the same problem as I do...
The UMTS reception is very hasardous once you are inside a house or behind a single window. Opening the window, I get three bars and once closed, no reception anymore. Did anyone experience the same kind of problem ?

Is it a general signal weakness problem ?
Do you know if HCT is awre of the problem and if this could be corrected using software ?

Thx for your help !

Re: Problem with the quality of UMTS reception (signal weakn

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Originally Posted by lionoche

I have got mine since last Friday and I am wiondering if you get the same problem as I do...
The UMTS reception is very hasardous once you are inside a house or behind a single window. Opening the window, I get three bars and once closed, no reception anymore. Did anyone experience the same kind of problem ?

what about different 3G phones? are you able to get good reception inside the house with them? it may not necessary be Hermes/TyTN fault..

Thx for your reply...

As soon as I get outside, I get full power for the 3G network.
I tried it at another place and get the same results... I also found other complaints here:

http://forum.mypdacafe.com/viewtopic...10308&start=15

"It has been reported that the UMTS (3G) reception of the MDA Vario II (HTC Hermes) is not strong enough. As reported in the German CONNECT magazine, they had problems connecting to UMTS networks, especially in areas where the signal was weak.

Let's hope that this problem can be fixed with a simple software update, otherwise this could spell trouble for HTC. The problem should be the same across the board for the other brand names of the Hermes.

I hope Dopod is aware of this issue and get it solved before launching their model in Malaysia or anywhere else. "

What about your reception inside a building ???
I am concerned because the signal is nothing but weak in my area !

I live in London (zone 3) and I'm getting the same thing. Inside my flat reception alternates between no UTMS or 1 bar - even though standard GSM signal is full strength.

I found an explanation. The building where my office is located has special protection... Sadly, it blocks only UMTS signal, GPRS and GSM are not affected. Maybe someone can help us to understand why UMTS seems to be so sensitive to this protection ??

You may try another building and see if the problem occures. For me at least, it doesn't :)

Hope this helps.

Regards,

Lio

This could be a typical situation as UMTS generally runs at 1900MHZ and above in Europe/Asia. The higher the frequency, the worse the building penetration. The only fix is very high density tower distribution. I had a lot of issues with GSM 1900MHZ in USA too. Once Cingular lit up the 850mhz band my building problems went away.

I was wondering if this would be a UMTS issue....

yah.. it does seem that UMTS signals are definite weaker in general.. but i guess it is still developing/rolling out in most countries so let's give it a little time eh?.. really hope it gets fixed soon tho! :-p

hi People! i have the same problem with UMTS with my Hermes: im my flat my nokia phone can discover all the italian network (tim, vodafone, H3G and Wind) but my pda can only discover vodafone and tim. i changed radio roms but the problem remain. if i go outside, the signal can be discovered and fixed. the sad thing is that the same phone (htc hermes) of my girlfriend works in my flat perfectly! i have got the same radio rom version. do you know a way to "extract" radio rom from my girl phone and put it on mine? thanks...

Originally Posted by ndrgrc

hi People! i have the same problem with UMTS with my Hermes: im my flat my nokia phone can discover all the italian network (tim, vodafone, H3G and Wind) but my pda can only discover vodafone and tim. i changed radio roms but the problem remain. if i go outside, the signal can be discovered and fixed. the sad thing is that the same phone (htc hermes) of my girlfriend works in my flat perfectly! i have got the same radio rom version. do you know a way to "extract" radio rom from my girl phone and put it on mine? thanks...

I got the same, i think the diamond is a bad umts reception phone!! tried so much here...