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Menu and Back button don't work?

9th May 2014, 04:46 AM |#1  
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I sold my phone on eBay, and shipped the phone out. When it got to the buyer, he stated that the back and menu button do not work. He also flashed a i9500 rom, which may or may not have helped.

I shipped it out under warranty but it says "Knox warranty void" in the summary of the repair. Anyone know how I can fix this problem myself? I tried flashing the NAE rom and while everything else worked, the buttons did not.
10th May 2014, 05:58 PM |#2  
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I think it's may be touch screen problem..
11th May 2014, 11:08 AM |#3  
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Could be hardware, I personally wouldn't have done much being he was flashing it himself. One never knows what a noob is capable of.

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12th May 2014, 12:14 AM |#4  
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Agree with 31ken31, he flashed a rom, it's his problem.

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