My apologies as this isnt really device specific although I do use a Note 3 with ATT. I have had a family plan for at least 8 years now, and have always been on unlimited plan for my line (Im the acct holder). Yesterday I logged into my account to see that it was now a '10gb Family Shared Plan'. I call them up and they can't tell me why or how this changed but will be looking into it.
Ironically last month was the first time I surpassed the 5gb throttle limit. Its almost as though they are purposely downgrading my plan.
Anyways not too happy about this and hopefully its a relatively smooth transition back. Just annoyed this 'randomly' happened. Has anyone else experienced something like this lately?