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Why no 4.4.2 yet?

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By Gino76ph, Member on 12th May 2014, 09:39 PM
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Hiya.

Recently bought a genuine UK SIM-free/unlocked HTC One (M7) online. Noticed that the Android OS is still stuck to 4.3.

I thought Android 4.4.2 is now available to UK customers for unlocked handsets? And what are the improvements to the phone?


Please advice. Thanks.
 
 
12th May 2014, 09:52 PM |#2  
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Use this app to check your CID: https://play.google.com/store/apps/d...soft.cidgetter

What CID does it say? For UK unbranded, unlocked handsets it's HTC__001. I got the update just fine.
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13th May 2014, 09:19 PM |#3  
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Quote:
Originally Posted by KiraYahiroz

Use this app to check your CID: https://play.google.com/store/apps/d...soft.cidgetter

What CID does it say? For UK unbranded, unlocked handsets it's HTC__001. I got the update just fine.

My CID is : VODAP001. That seems to suggest it is originally a Vodaphone-locked device but it has been unlocked since.

My i know what's my next move?
13th May 2014, 10:15 PM |#4  
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Quote:
Originally Posted by Gino76ph

My CID is : VODAP001. That seems to suggest it is originally a Vodaphone-locked device but it has been unlocked since.

My i know what's my next move?

Same here, I'm from Croatia and have T-Mobile De version, but still can't update.

I've contacted HTC and they removed 4.4.2. update in some places. They'll roll it out again later, probably with Sense 6. We'll have to be patient until then

---------- Post added at 11:15 PM ---------- Previous post was at 11:09 PM ----------

But still, call HTC support for UK and let them check your phone (by IMEI) and tell you if you have the "good" version
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14th May 2014, 11:34 AM |#5  
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Quote:
Originally Posted by Gino76ph

My CID is : VODAP001. That seems to suggest it is originally a Vodaphone-locked device but it has been unlocked since.

My i know what's my next move?

Quote:
Originally Posted by hrvoje334

Same here, I'm from Croatia and have T-Mobile De version, but still can't update.

I've contacted HTC and they removed 4.4.2. update in some places. They'll roll it out again later, probably with Sense 6. We'll have to be patient until then

---------- Post added at 11:15 PM ---------- Previous post was at 11:09 PM ----------

But still, call HTC support for UK and let them check your phone (by IMEI) and tell you if you have the "good" version

Reason why both of you don't have the update yet is because your CID and software is locked to the previous carrier, meaning it's up to them to release the update, not HTC.

This will wipe your phone, but it will unbrand your phone if you follow it correctly: http://forum.xda-developers.com/show....php?t=2358738

This basically flashes the unbranded version of the ROM and changing the CID to one that HTC does support, so you'll get updates directly from HTC instead of the carrier.
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14th May 2014, 05:40 PM |#6  
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Sorry but right now i'm not prepared to unbrand the phone as it seems to me its too much of a long & winding process. Seeing the link seems too technical for me.

What i have done instead is ring HTC. Gave them the serial number of the phone and they told me that it IS Vodafone-branded phone. They adviced me to contact Vodafone which i did. The Vodafone support person doesn't seem to have a clue to what i'm saying and seems not familiar to how updates are released. He kept on insisting (based on the circumstances i have presented to him|) that Vodafone has nothing to do with updates. Person sounded stupid really.

I tried a Three and an EE SIM card on the One M7 and it works. So far no updates yet.

I can also confirm that being an unlocked phone it has NO Vodafone branding or logo or apps or bloatware on the phone itself.

So, i'm stuck with a year old phone with a old-gen Android OS.

So...what's next please?
Last edited by Gino76ph; 14th May 2014 at 06:26 PM.
14th May 2014, 08:19 PM |#7  
Quote:
Originally Posted by Gino76ph

Sorry but right now i'm not prepared to unbrand the phone as it seems to me its too much of a long & winding process. Seeing the link seems too technical for me.

What i have done instead is ring HTC. Gave them the serial number of the phone and they told me that it IS Vodafone-branded phone. They adviced me to contact Vodafone which i did. The Vodafone support person doesn't seem to have a clue to what i'm saying and seems not familiar to how updates are released. He kept on insisting (based on the circumstances i have presented to him|) that Vodafone has nothing to do with updates. Person sounded stupid really.

I tried a Three and an EE SIM card on the One M7 and it works. So far no updates yet.

I can also confirm that being an unlocked phone it has NO Vodafone branding or logo or apps or bloatware on the phone itself.

So, i'm stuck with a year old phone with a old-gen Android OS.

So...what's next please?


Go here: http://www.htc.com/us/go/htc-software-updates/

and click on


then you'll see why the updates can take a while to come out: http://www.htc.com/assets-desktop/im...an-Android.jpg
15th May 2014, 08:41 AM |#8  
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Quote:
Originally Posted by nkk71

Go here: http://www.htc.com/us/go/htc-software-updates/

and click on


then you'll see why the updates can take a while to come out: http://www.htc.com/assets-desktop/im...an-Android.jpg

According to this, every KitKat with Sense 5.5 for One is out. But as I said, some carriers removed the update. Also, some carriers have already released Sense 6. I hope that we'll see direct update to Sense 6 in a month or two
17th May 2014, 03:51 PM |#9  
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Sorry but the ,link you have given me wasn't very helpful as i'm living in the UK.

Still, i feel not confident with what information/advice HTC and Vodafone has given me as i feel i have been passed around.

What i need to know is what i need to do with my phone as regards updates? (see my previous reply)
17th May 2014, 04:09 PM |#10  
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Quote:
Originally Posted by Gino76ph

Sorry but the ,link you have given me wasn't very helpful as i'm living in the UK.

Still, i feel not confident with what information/advice HTC and Vodafone has given me as i feel i have been passed around.

What i need to know is what i need to do with my phone as regards updates? (see my previous reply)

To install OTA updates, your phone MUST be stock (ROM and recovery)
sim unlocked or bootloader unlocked is OK
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17th May 2014, 04:28 PM |#11  
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Quote:
Originally Posted by mb_guy

To install OTA updates, your phone MUST be stock (ROM and recovery)
sim unlocked or bootloader unlocked is OK


I have explained many times that my phone is unlocked & SIM free albeit being Vodafone-branded.

So, it still doesn't answer my question: why no Android 4.4.2 for my phone?

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