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Dead pixels :(

20th May 2014, 09:37 AM   |  #1  
gaurav2009's Avatar
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Just got my moto e today and it has 2 dead pixels on upper right part(screenshot at bottom),anyone else got dead pixels on there screen?....i am really confused now what to do,should i go for replacing a device or just use it as it is?its first time i ordered anything from online like flipkart please reply thanks.
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20th May 2014, 10:50 AM   |  #2  
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Quote:
Originally Posted by gaurav2009

Just got my moto e today and it has 2 dead pixels on upper right part(screenshot at bottom),anyone else got dead pixels on there screen?....i am really confused now what to do,should i go for replacing a device or just use it as it is?its first time i ordered anything from online like flipkart please reply thanks.

Just contact flipkart to replace the device, they will do it as soon as the device gets back in stock... these couple of dead pixels will bother you while watching videos etc. so better to replace it
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20th May 2014, 11:21 AM   |  #3  
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Quote:
Originally Posted by Sukhi91

Just contact flipkart to replace the device, they will do it as soon as the device gets back in stock... these couple of dead pixels will bother you while watching videos etc. so better to replace it

There is only return option,no option for replacement...can u guide me please..
20th May 2014, 12:36 PM   |  #4  
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Quote:
Originally Posted by gaurav2009

Just got my moto e today and it has 2 dead pixels on upper right part(screenshot at bottom),anyone else got dead pixels on there screen?....i am really confused now what to do,should i go for replacing a device or just use it as it is?its first time i ordered anything from online like flipkart please reply thanks.

Get a replacement. It's always better to have a new device rather than a faulty one I hope you know how to return your Moto E on flipkart.

---------- Post added at 05:06 PM ---------- Previous post was at 05:04 PM ----------

Quote:
Originally Posted by gaurav2009

There is only return option,no option for replacement...can u guide me please..

When you return your device. You money get's refunded into your Flipkart account wallet in 24hrs. There's no option for Replacement on Flipkart, it's only return.
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20th May 2014, 03:26 PM   |  #5  
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Email and raise a request asap...they don't like late requests

Sent from my XT1033 using Tapatalk
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20th May 2014, 03:37 PM   |  #6  
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Quote:
Originally Posted by jaspreet997

Email and raise a request asap...they don't like late requests

Sent from my XT1033 using Tapatalk

I had requested for return of item
21st May 2014, 08:57 PM   |  #7  
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Unhappy Even my moto E got 2 dead pixel
Its visible only during video playback its visible as 2 light blue dead pixels, 1 almost middle of the screen and other near navigation touch button
I tried for a replacement option but flipkart got only return option so applied for a return and awaiting pickup.
Can you plz confirm they offered a return with cash back or replacement for your case ?
Last edited by georgea.cs; 21st May 2014 at 09:07 PM. Reason: to correct typo
22nd May 2014, 06:37 AM   |  #8  
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Quote:
Originally Posted by georgea.cs

Its visible only during video playback its visible as 2 light blue dead pixels, 1 almost middle of the screen and other near navigation touch button
I tried for a replacement option but flipkart got only return option so applied for a return and awaiting pickup.
Can you plz confirm they offered a return with cash back or replacement for your case ?

Only return option is available there so i will get my money back in flipkart wallet
23rd May 2014, 04:58 AM   |  #9  
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Me too
Mine also has some dead pixels on it. Called Flipkart and asked for replacement, they told me that a product specialist will call in a day. Its been two days and no one called
23rd May 2014, 06:03 AM   |  #10  
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Quote:
Originally Posted by jerrinfrncs

Mine also has some dead pixels on it. Called Flipkart and asked for replacement, they told me that a product specialist will call in a day. Its been two days and no one called

I really hate these dead pixels....you may ask for return of money on flipkart website rather than calling them....i will order a new one as soon as it gets back on website hope everything will be good this time

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