Here's what I sent to Amazon today (& ratbert90, before you go spewing off on me, clearly note that I am not objecting without knowledge [I was aware of most of the limitations that I listed, with the exception of the lack of OTG support & the ATT data download size restrictions], but rather I am suggesting that making changes could actually be to their benefit . . . they asked for feedback & I am giving my feedback as requested):
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I own several Android-type devices and I enjoy the Android environment immensely.
As just one of my Android devices, I have owned my KFHDX since Christmas 2013. I like many things about it, such as the following:
The size, resolution, and color clarity of the Kindle Fire HDX (specifically the 8.9" in my case) is phenomenal. This display is far & above anything available on any of my other Android devices.
I find that my Kindle Fire HDX is much smoother to use than any of my other Android devices, so it is my preferred platform for videos, music, games, etc.
I ordered my Kindle Fire 8.9" HDX with the maximum storage and I greatly enjoy the ability to download multiple movies at the same time, as well as my full music collection. This is very handy for when I make international business trips !!
However, having noted these positive qualities, there are also a few things that I really dislike & I beg your indulgence so that I can take a little of your time to elaborate on these as well.
The collection of Android apps available through the Amazon Marketplace is very limited compared to those available through the Google play store. In addition, some of the Android apps that are available through the Amazon Marketplace are actually older versions that have been superseded. I personally believe that, in general, allowing Kindle Fire HDX owners to access the larger collection of Android apps available through the Google play store would serve to increase the number of Kindle Fire HDX devices sold. This would not impact Amazon's ability to continue to "sell apps", but rather it would simply allow an additional avenue for Kindle owners to obtain additional apps, which could very well lead to more Kindle Fire HDX owners in the long run. I would hope that Amazon would consider removing the restrictions on accessing the Google play store in the future.
ATT data limited download size:
I specifically ordered my Kindle Fire 8.9: HDX with ATT data service to allow me to use it around the world when I travel on business. This convenience is unnecessarily impeded by the ridiculously small restrictions on download sizes. Since I am paying for the data service, why shouldn't I be allowed to freely decide what I want to download & what I don't download, without any device imposed restrictions ?? I would hope that Amazon would consider removing these restrictions in the future.
Lack of Google Maps (may be related to the inability to access Google Play Store):
When I'm traveling outside the US, I very often find myself in need of navigation assistance. I have found that I personally prefer to use Google Maps for this purpose. Unfortunately, because of Amazon imposed restrictions, I have to resort to using one of my other lesser-capable Android devices for this task. My Kindle Fire 8.9" HDX would be ideal to use with its large clear display & ample processing power, but alas, I am prevented from doing so !! I would hope that Amazon would consider removing the restrictions on running Google Maps in the future.
Lack of OTG support:
I often make use of the OTG capability provided on many of my Android devices, however, I am specifically unable to do so with my Kindle Fire 8.9" HDX. I find the OTG capability to be very convenient for moving work-related files between devices using USB sticks, etc. I would hope that Amazon would consider enabling this OTG capability in the Kindle Fire HD in the future.
Thank you for reading and for allowing me to pass along these suggestions,
Mark J Culross
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And here's the quick response that I received:
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First, thanks for your feedback about Kindle Fire HDX.
I'd like to thank you as well for your suggestions about some features that need to be improved and implemented on the device.
You have a very good suggestions that will improve our services and the Kindle experience for our customers.
Rest assured that I've passed this to our developers.
We definitely value your opinion and will continue to listen and respond to our customers' concerns. We will make every effort to evaluate the information you have provided, and try our level best to lead it to program changes or enhancements.
As soon as these features become available and fixed on Kindle Fire HDX, we will definitely let you know about it.
Thanks again for your feedback!
We're looking forward to seeing you again soon.
Mary Jo S.
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Mark J Culross (KD5RXT)