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Moto G Warranty Feedback Thread

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vNa5h
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(Last edited by vNa5h; 1st May 2014 at 01:30 PM.)
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Default Moto G Warranty Feedback Thread

Guys I'm starting this thread to share your experience and feedbacks if anyone has faced any problems and given the phone for RMA, warranty etc


What was the reason?
Was your phone boot loader unlocked? Did they accept the warranty?
Was the problem solved

Use this format :

Country :
Reason :
Bootloader Status : Locked /Unlocked
Time Taken :
Problem Solved :

Just copy paste and use :P


Sent from THE motog
Motorola Moto G a.k.a XT1033 a.k.a Falcon
Running Stock KK 4.4.2, Soundmagic PL11 earphones
Quote:
TV Shows / Movies .....I have watched....
Music
...I listen...
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vNa5h
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My first question.. Since it's almost five months now ..
Is there a single case of phone being sent to warranty.. AFAIK I haven't heard on any such cases..

Barring the few first day faults like dead pixel ,speaker distortion

I mean had anybody run across I problem after using for some period

Sent from THE motog
Motorola Moto G a.k.a XT1033 a.k.a Falcon
Running Stock KK 4.4.2, Soundmagic PL11 earphones
Quote:
TV Shows / Movies .....I have watched....
Music
...I listen...
 
Durteedee
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I am sure they are out there, some guy was having issues, he sent it in, few days later got it back but problem persisted and he got a refund he had the phone two months

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theoneofgod
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Quote:
Originally Posted by vNa5h View Post
My first question.. Since it's almost five months now ..
Is there a single case of phone being sent to warranty.. AFAIK I haven't heard on any such cases..

Barring the few first day faults like dead pixel ,speaker distortion

I mean had anybody run across I problem after using for some period

Sent from THE motog
I've tried dealing with Motorola Mobility due to a faulty battery, but because of the unlocked bootloader they didn't want to help (for free).
Current Devices:
Moto G 16GB
Huawei Y300 (Black)
Alcatel OT-983 (Black) [Dead]
Nokia 2630
Xperia Play R800i (Black) [Dead]
Nexus 7 (16GB) [Returned]
 
dnana_28
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got replacement for the problems explained here
http://forum.xda-developers.com/show....php?t=2708935
Devices:
Galaxy ace
Xperia U Stock ICS
Nexus 7(2012) Stock 4.4.4 Kitkat
Moto G Stock 4.4.4 Kitkat
 
vNa5h
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Quote:
Originally Posted by dnana_28 View Post
got replacement for the problems explained here
http://forum.xda-developers.com/show....php?t=2708935
so the bootloader was not unlocked then
Motorola Moto G a.k.a XT1033 a.k.a Falcon
Running Stock KK 4.4.2, Soundmagic PL11 earphones
Quote:
TV Shows / Movies .....I have watched....
Music
...I listen...
 
dnana_28
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Quote:
Originally Posted by vNa5h View Post
so the bootloader was not unlocked then
nope bootloader was locked
Devices:
Galaxy ace
Xperia U Stock ICS
Nexus 7(2012) Stock 4.4.4 Kitkat
Moto G Stock 4.4.4 Kitkat
 
vNa5h
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Any recent updates guys

Sent from THE motog
Motorola Moto G a.k.a XT1033 a.k.a Falcon
Running Stock KK 4.4.2, Soundmagic PL11 earphones
Quote:
TV Shows / Movies .....I have watched....
Music
...I listen...
 
eckwheet
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My vibrate motor went out, got an RMA for warranty repair. They said they were sending me a "loaner" within 10 days. Got a bit nervous of what they might send me but received package 2 days later which turned out to be a brand new phone. Sent broke phone back with their prepaid package and got an email three days later they received it and let them know if I had any problems with the "replacement". If your dead set on getting your exact phone back I suggest you ask when submitting your repair request. More than happy with my experience.
Non root, locked boot loader US GSM (xt1034)

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vNa5h
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Any more feedbacks guys..
Esp with unlocked boot loader

Tap-a-talked from the MOTOG
Motorola Moto G a.k.a XT1033 a.k.a Falcon
Running Stock KK 4.4.2, Soundmagic PL11 earphones
Quote:
TV Shows / Movies .....I have watched....
Music
...I listen...

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