Well I had an iPhone 4 that I bought in a job lot that was blocked and according to Checkmend had been ‘blocked by one or more network providers’ but not reported lost or stolen so I thought I’d give this service a try.
The phone to be, what they term as ‘IMEI cleaned’ had to be on the Orange / T-Mobile / EE network so I checked the Apple iTunes log files and found it was locked to Orange.
I bought the (approx. £35.00GBP) service which was to be completed within seven days. Four days later it was unblocked and working fine so I left some good feedback on their website.
A few months later I read that Beijing iPhone Repairs were now unblocking any mobile phone locked to the Orange / T-Mobile / EE network so I thought I’d try an Android Sony Xperia that I had also bought in a job lot with the same Checkmend reports.
After 7 days I got the email from Beijing iPhone Repair saying the unlock had been done but when I tested the phone it had not. I made a video proving the unblock had not worked (http://youtu.be/tOj9WDZrDQA) then I contacted the company by email and spoke to someone named ‘Jonathan’.
Jonathan has told me that I must wait for their supplier in the UK to inform them the unblock will not work before they refund my money. There was no mention of this condition in the advert but I reluctantly agreed to wait a further 7 days for their supplier to retry the service.
It has now been two months since I bought the service from them and despite many emails they have refused to refund any money to me without the go ahead from their supplier which to be honest I think is just an excuse to cover their theft from me.
I can no longer access their website without using a proxy server as they have blocked my I.P address as they don’t like me speaking about it on their forum page! They have also blocked me from accessing their Facebook page and asking for my refund there too.
So this is just a warning to anyone that is thinking of using ‘Beijing iPhone Repair dot com’, they are dishonest! Also they use PayPal as a payment service and PayPal offers no buyer protection for claims involving the sale of non-physical goods – you will lose the dispute as soon as it is read by PayPal staff, as I found out!
Here is a log of the emails I have received from Jonathan. I hope I have saved some people from their underhand business methods.