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Exclamation Galaxy S4 : Weird issue with magnetic sensor when mobile data is on

OP Th3DON

17th May 2014, 07:20 AM   |  #1  
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Hi Folks,

I have got a strange issue. First let me tell my story. My phone was fallen down 2 weeks before and the screen was broken but the functionality wise(including mobile data), phone was good. After 4 days, i replaced the screen from customer care, after that my sim card was not getting any signals. then i gave back to customer care and they fixed the problem with in 5 minutes. (On the same day night, my phone was fallen again to water, fortunately nothing happened, only the speaker was acting weird, it went OK after sometime)

Here the problem part starts, after the screen replacement, for the first time i turned on the mobile data on my phone. then magnetic sensor weird issue started. When the mobile data is on, the phone feels some magnetic noise and the S view cover display will flash through screen. This will happen like once in few minutes or in a such gap. it will just flash for 1 sec and go. When the mobile data is OFF/ in the flight mode, the issue never occurs. Any idea on this

I ran few tests, the results are in the attachment, i changed SIM and the behavior is same.
When i contacted the customer care, they said they have seen this issue and they can make it good by installing fresh s/w again. But my phone is out of warranty(so i need me pay for this) and i already tried cleaning my phone, wiping everything, installing fresh ROM's..
But nothing does the job
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2nd June 2014, 03:40 PM   |  #2  
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The issue is resolved by installing the latest Black edition firmware (from Samsung service center)
7th June 2014, 05:11 PM   |  #3  
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iSsue is coming again, s view is flashing when i am on a call or mobile data is on.
7th October 2014, 02:13 PM   |  #4  
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Quote:
Originally Posted by Th3DON

iSsue is coming again, s view is flashing when i am on a call or mobile data is on.

Is your issue resolved now ?

I am facing the same problem! Mine is Deep Black edition, only two months old
7th October 2014, 02:18 PM   |  #5  
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Quote:
Originally Posted by Abhi Dahiya

Is your issue resolved now ?

I am facing the same problem! Mine is Deep Black edition, only two months old

Go to settings--Application manager-->force stop com.sec.android.sviewcover many times. Like whenever you get time you can force stop it :P

Sent from my GT-I9500 using XDA Free mobile app
7th October 2014, 04:37 PM   |  #6  
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Quote:
Originally Posted by DeepankarS

Go to settings--Application manager-->force stop com.sec.android.sviewcover many times. Like whenever you get time you can force stop it :P

Sent from my GT-I9500 using XDA Free mobile app

Force stopped but the screen still flashes. Deeply disappointed with samsung
7th October 2014, 10:17 PM   |  #7  
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Quote:
Originally Posted by Abhi Dahiya

Force stopped but the screen still flashes. Deeply disappointed with samsung

Erm... I cannot ask you to remove a screw then..cuz warranty issues..
The Following User Says Thank You to DeepankarS For This Useful Post: [ View ]
8th October 2014, 07:19 AM   |  #8  
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Quote:
Originally Posted by DeepankarS

Go to settings--Application manager-->force stop com.sec.android.sviewcover many times. Like whenever you get time you can force stop it :P

Sent from my GT-I9500 using XDA Free mobile app

Quote:
Originally Posted by DeepankarS

Erm... I cannot ask you to remove a screw then..cuz warranty issues..

Remove the screw under L1.
It solved my issue.
8th October 2014, 08:58 AM   |  #9  
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Quote:
Originally Posted by Th3DON

Remove the screw under L1.
It solved my issue.

How do i remove that screw ? Bcoz it's too small and wont be possible to be removed by simple screw remover

---------- Post added at 06:58 AM ---------- Previous post was at 06:56 AM ----------

Quote:
Originally Posted by DeepankarS

Erm... I cannot ask you to remove a screw then..cuz warranty issues..

Warranty Issue ? But i will keep that screw safe with me so that whenever some problem arises i can put it back
8th October 2014, 09:58 AM   |  #10  
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I had the same issue on my I9500. It happens due to faulty magnet sensor.

I had to follow up with Samsung Service Center to replace the entire screen again because the sensor is a part of it. Take a video of the issue with some other phone, it helps to explain the Samsung Service.

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