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[Q] new pc viber version is not showing old messages

25th June 2014, 05:35 AM |#1  
OP Junior Member
Thanks Meter: 0
1 posts
Join Date:Joined: Jun 2014
hi all

recently viber on my laptop (win 8) has auto upgraded to version 4.2.1 (not able to upgrade to win 8 version due to "app store is not available in your region", so after upgrade to version 4.2.1, program opens easily, contacts are there, recent contacts are there as well; but when i click on any recent conversation (say the day directly before), viber shows rotating arrow but no way to see old messages.

i have message history activated long time ago,
on android phone, i'm able to see every message as normal
previously, i was able to do same on laptop, but not after upgrade
of course i'm connected to internet, even updated smilies list
even i can type in a message, but again it will not be sent, as same is not showing on android version

any ideas?
26th June 2014, 11:14 AM |#2  
Viber Team's Avatar
Senior Member
Thanks Meter: 526
1,375 posts
Join Date:Joined: Feb 2011
Hey there - we'd like to help you, but it will require the assistance of a support team member here at Viber. Please open a ticket by following this link:
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