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Phone rebooting when there's an app update in Google play

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paolobacci
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Default Phone rebooting when there's an app update in Google play

I've noticed that my phone was rebooting and I was looking for a pattern. After a few reboots I find out it happens when there's an notification or trying to update an app in Google play. So, the workaround is to disable auto update apps and notifications of available updates too.
Now it's running rock solid, but this problem makes me sad.

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mediumsteak
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Stock firmware or rooted/custom? Either way you should consider a factory reset
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gee2012
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Yup, as said above or if that doesn`t help reflash the stock/custom rom with Odin/recovery and then data factory reset.
USE Search: /this thread /all threads/Google before posting your question, you`re most likely not the first one having this issue
 
paolobacci
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Quote:
Originally Posted by mediumsteak View Post
Stock firmware or rooted/custom? Either way you should consider a factory reset
Stock

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Originally Posted by gee2012 View Post
Yup, as said above or if that doesn`t help reflash the stock/custom rom with Odin/recovery and then data factory reset.
Yes, I did it twice but the problem persists
 
gee2012
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Stock



Yes, I did it twice but the problem persists
Did you try clearing the Google Play and Google Play Services data in settings/apps/all apps and reboot and try again?
USE Search: /this thread /all threads/Google before posting your question, you`re most likely not the first one having this issue
 
mediumsteak
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There is a small chance that you might have a defective device. If you can demonstrate to the manufacturer that factory reset does not solve your problems, you can get it fixed/replaced. Good luck guy
 
paolobacci
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Did you try clearing the Google Play and Google Play Services data in settings/apps/all apps and reboot and try again?
Yes and no good at all. Same thing happening.

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There is a small chance that you might have a defective device. If you can demonstrate to the manufacturer that factory reset does not solve your problems, you can get it fixed/replaced. Good luck guy
Maybe, but I have triggered the knoxx already rooting for the first time.

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