update utility crashes. Help!

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Guys i'm having trouble upgrading, ive read all i can on this fab site and now i am out of ideas.

The upgrade utility crashes after clicking next when the universal image is shown or it will crash after the next step when the conversion from version and to version is shown. Then nothing!
Then i get stuck at the boot screen and have to use the mtty to re-boot.

Tried: 1. upgrading from bootloader (v1.01). 2.unchecking usb connnection from activesync. 3. direct usb to pc connection. 4. tried 3 different usb cables. 5. redownloading ROMs and different ROMs (none work!). 6. MaUpgradeUt_noID.exe method. 7. removing SD card and sim card.
(just before the crash activesync 4.5 closes... if that gives any clues)

Please help i'm dying to try wm6.
I have upgraded many times before to the different flavours of wm5.
Appologies for creating a new thread if this has been answered elswhere.

Windows clean

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Originally Posted by AbuGWM5

Guys i'm having trouble upgrading, ive read all i can on this fab site and now i am out of ideas.

The upgrade utility crashes after clicking next when the universal image is shown or it will crash after the next step when the conversion from version and to version is shown. Then nothing!
Then i get stuck at the boot screen and have to use the mtty to re-boot.

Tried: 1. upgrading from bootloader (v1.01). 2.unchecking usb connnection from activesync. 3. direct usb to pc connection. 4. tried 3 different usb cables. 5. redownloading ROMs and different ROMs (none work!). 6. MaUpgradeUt_noID.exe method. 7. removing SD card and sim card.
(just before the crash activesync 4.5 closes... if that gives any clues)

Please help i'm dying to try wm6.
I have upgraded many times before to the different flavours of wm5.
Appologies for creating a new thread if this has been answered elswhere.

Try on Clean windows, not install firewall and disable antivirus, full charge battery from oem wall

thanks for comment

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I was hoping to avoid that!

Originally Posted by rod555

Try on Clean windows, not install firewall and disable antivirus, full charge battery from oem wall

I agree - I think the fact that AS4.5 is closing is central point - AS has always been very stable for me.

AS should close before the update process... that's a good sign. I think double check your battery too... make sure it's full to the max. Did you have any issues with shutdowns before upgrading?