missed calls

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hello everyone, I just got the Mogul and Im getting a bunch of missing calls, I found out that whenever the device is powered off (external or battery) I dont receive any calls, I know the phone is ON because the led is blinking but no calls as soon I turn power ON with side button I get the ntification of missed call, is there any setup Im missing or this is a defective phone?
I have treo as well, even the power off, when someone calls everything light up and it rings.

Edit: Never mind the soft reset fixed it, sorry you can delete this thread.

Settings>Phone>Services>Roaming>Get Settings, Make sure Sprint Only is selected.

If you hop onto a different network for some reason, your calls will go straight to voicemail. This is a Sprint problem, not a Mogul problem, I had this issue with my Moto Q.

Originally Posted by dragon_76

Settings>Phone>Services>Roaming>Get Settings, Make sure Sprint Only is selected.

If you hop onto a different network for some reason, your calls will go straight to voicemail. This is a Sprint problem, not a Mogul problem, I had this issue with my Moto Q.

Bad advice. It's a WM problem, not a Sprint problem as evidenced by a soft reset fixing it.

Yes because everyone knows after a soft reset that there's no way your network will change.
I know that in pig****er land where you live there's only one cell tower, but in real cities there's multiple towers for multiple carriers. Call mother****ing Sprint and they will tell you the same thing I did. Turn off roaming and your calls won't go straight to voicemail. Sprint has this problem with A LOT of their phones and that's how they solve it.

you dont have to be so angry about it.

HAHA!
He's got a point. Just because a softreset fixed it this time doesn't mean its a device issue. This has happened with other phones (even non-smart devices) as well. A power cycle usually resets your service with the towers.

Couldn't help but post a reply

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After reading the posts, I am still not sure if I understand the problem. Is pig****erland the only place where this is happening. Since I do not live in pig****erland, would I expect that the Sprint tower problem will not occur where I live. Please be more specific in your posts as I would like to avoid pig****erland on my travels. I have attempted to look up pig****erland in Google Maps, but did not locate it there. Will try using Wikipedia next to see if a post regarding pig****erland has made it online. Thanks for any and all information in advance on pig****erland that you are able to provide.

Dragon_76 = dicksucking moron for listening to Sprint and repeating what some CS rep told her

I would recommend you change the call ringer pulling setting from the default 5sec or something lower.

If a caller don't call long enough, you might miss a call.

Having a lot of problems

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I'm also having the same problem with my Mogul, but I don't think soft reseting the phone fixes anything, it might fix it but only for a day or so. There has to be an explanation for this issue but I need a solution because it's driving me crazy. In average, I'm missing 2 calls per day and that's frustrating. This problem didn't start happening when I first got the phone, it was after a month or so that it began to happen. I'm not sure if there's an application that I installed that's causing this. First I blamed it on psShutXp, then on WMP because I started using it when I bought a bluetooth headphone, or my 8gb sdhc memory card that I recently bought. Whatever the problem is I need to know please!!!!!!!!!