Trade up your 8525 for a HTC kaiser

---

what i did was mod my 8525 which got rid of my internet, well i did this twice and complained and they aren't smart enough to fix this so i told them to give me 2 free iPones( which i wouldnt accept if they were free) they told me no as i knew they would told them i would only keep my service if i could have the 8925 so they gave me a crappy noki to hold me over till the 8925 comes out. and thats about sorry if the post is in the wrong section, thought it would help

It's not really that it's in the wrong section... It's more that it's utter rubbish.

They clearly saw you coming.. you've basically swapped a Hermes for a Nokia. How unsmart are they!

Originally Posted by sambartle

It's not really that it's in the wrong section... It's more that it's utter rubbish.

They clearly saw you coming.. you've basically swapped a Hermes for a Nokia. How unsmart are they!

I was clearly thinking the same thing...

Sorry Mr_shalant, when you get that new "Kaiser" type "BADBERT SUCKS" on it, with the date and time, and do a screen cap, post it here and I will put the link in my signature...

I really mean no offense, I am just completely cynical, since dealing with AT&T for the past twelve years. The best deal I ever got from them was my Wizard for $50 and it was refurbed and they were discontinuing it. Hell I had to pay $200 for my refurbed Cingular 8525! I hear these stories all the time, but I have been up three levels in Customer Retention, and the supervisors, supervisor wouldn't give me a break on my Herme's.

Seriously, Good Luck though!!

Uh huh...

---

Originally Posted by mr_nonshalant

told them i would only keep my service if i could have the 8925 so they gave me a crappy noki to hold me over till the 8925 comes out.

I think you got the subject wrong... should be "Trade up your 8525 for a POS". I sure hope you got that in writing, pal.

Actually...

---

I managed to get a great deal on my 8525 back in December 2006.

I was coming up on the end of my 2 year contract and called them to see if I could get the 8525 for a deal since I had read other people managed to do so from HowardForums.com. I read a post that you will get the best treatment if you go through the cancellations option and deal with the retention department.

Here is what happened for me:

- $67 credit for roadside assistance I had been paying $2.99 a month for almost 2 years and never used. Told them I didn't know it was on there and they credited my account on the spot.

- Negotiated the price of the phone to $300 with a new 2 year contract and was informed that the phone came with a nice leather case (which I knew it didn't, but the lady insisted that it did).

- Was told that they would send the phone overnight for no extra charge and put the amount on my bill so I could pay it later, but after 3 days of (going crazy) waiting I called and they told me they were waiting for a credit card number from me in order to send it. I told them that wasn't what I was told and that I was a bit upset about it. Got escalated to someone else.

- The new person confirmed that it would be sent and charged my credit card for $250 (rather than $300 - I just remained quite when she said the amount) to get the phone sent and informed me that they would credit my account $100 for the trouble.

- I asked the new lady I was dealing with about the leather case and she told me that it didn't come with one. I let her know that I was told it did so she credited my account another $35 to go to a local Cingular store to buy a new leather case.

- Plus there was a $50 rebate for that phone as well at that time.

- And to top it all off 200 bonus anytime minutes every month. I can't remember exactly how this happened, but I know I asked for it at some point in the dealings and they gave me 200 extra minutes every month for no charge. Shows up as a feature on my Rate Plan & Features page online:
200 Bonus Minutes $0.00

So here is the breakdown...

$250 for the phone
$67 credit for roadside
$100 for the confusion (offered, didn't ask for)
$35 credit for a case
$50 mail-in rebate
$12 waived for overnight shipping
===================
Grand total for a brand new 8525 Dec '06 = -14$ and I got those additional 200 anytime minutes a month to boot... So... sometimes you can catch AT&T (in my case Cingular) on a good day.

Mark

lmfaooooooooo oh man i only pray to the guy who did the supposed trade that once u realize how stupid u are and how bad u got huslted u dont commit suicide. ATT customer srevice doesnt even know wtf an 8925 is only a few of them do and they cant even put in there computer for a trade, did they send u a piece of paper saying IOU on it loll

Originally Posted by mr_nonshalant

what i did was mod my 8525 which got rid of my internet, well i did this twice and complained and they aren't smart enough to fix this so i told them to give me 2 free iPones( which i wouldnt accept if they were free) they told me no as i knew they would told them i would only keep my service if i could have the 8925 so they gave me a crappy noki to hold me over till the 8925 comes out. and thats about sorry if the post is in the wrong section, thought it would help

lol....lol. lolololololo.... let me know how it goes man. lololololo

Lol.
Play nice fellas. You really don't want me to get all medieval on your asses. It won't be pretty.



V

Sorry man, ATT doesn't give out HTC phones due to operator error, you traded "up" to a Nokia.
And as far as best deals on a phone, try $100 for a Hermes. :P