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JRWO
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#1  
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Join Date: Sep 2007
Default Unknown serial number on HTC

Hi all, just checked the HTC site and registered for the free WM6 update and the serial number on my UK VF Titan is not recognised on the www.htc.com site.

Does anyone have a solution to this?
 
ScottC
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1) I suspect you are in the wrong forum, this is the TITAN forum, not the TYTN. You need the Hermes forum here on the board.

2) The HTC site updates are only for HTC branded devices (like the TyTN). Since you don't have a TyTN but a Vodafone branded device HTC won't let you download updates from them. You'll need to contact Vodafone or use an update provided here on the forum.
 
jamesus
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I have the Mogul (aka TITAN) and my serial number is not located on the HTC site. I tried to register for the e-club (or whatever it is called) and they did not recognize my serial number.
 
ScottC
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(Last edited by ScottC; 11th September 2007 at 02:29 PM.)
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Quote:
Originally Posted by jamesus View Post
I have the Mogul (aka TITAN) and my serial number is not located on the HTC site. I tried to register for the e-club (or whatever it is called) and they did not recognize my serial number.
Read my post again.

The Mogul is SPRINT branded, not HTC.

The HTC iclub is only for their OWN retail phones like Tytn, TytnII, Touch and Advantage.

Any phone with operator branding can't be registered on it (so no MDA's, SDA's, VPA's, Moguls, Dash, Wing etc...).
 
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