tomtom plus- anyone have any luck?

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has anyone had any luck get any of the tomtom plus features to access the internet?
mine just errors out....

can someone try theirs?

nm... finally got it...
signed up on mytomtom.com yesterday...
turned off my proxy settings in medianet...
put my email and password in tomtom when it asks for it...
turned off hsdpa...
logged on to a website via explorer (to get a data connection active)...
then went back to tomtom buddies and tried to login, it errored twice but i pressed continue three more times and it finally logged in...
traffic and all of the other tomtom plus services work great...
now, just need my pals with kaisers to get their tomtom buddies up and running and we'll see if we can track each other...
the kaise/tytn II/tilt/8925 is great piece of kit... and i really like having the gps...

Tomtom traffic

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I get most plus services to work except traffic. I have everything in your post without luck. A qustion to tomtom support only resulted in "we do not support you device" answer. Any ideas?

When I fianlly installed the maps from my CD and activated them it started working. It did not work with the free downloaded map.

Originally Posted by aszotten

I get most plus services to work except traffic. I have everything in your post without luck. A qustion to tomtom support only resulted in "we do not support you device" answer. Any ideas?

I didn't fill in any email and all plus services work (including traffic) accept traffic cams, which times out when updating. (western europe map)

Tomtom support

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I want to highlight something. I downloaded the free map and tried to activate my tomtom traffic on this free manp. This caused the error mentioned in my previus entry. I then tried to open a support case with Tomtom, but they refused to handle it. They state that the Kaiser is an unsupported device. Luckily traffic worked when I installed my maps from the DVD. I don't understand how Tomtom can make a deal with HTC, provide the progam and maps and then refuse to support it.

Originally Posted by aszotten

I want to highlight something. I downloaded the free map and tried to activate my tomtom traffic on this free manp. This caused the error mentioned in my previus entry. I then tried to open a support case with Tomtom, but they refused to handle it. They state that the Kaiser is an unsupported device. Luckily traffic worked when I installed my maps from the DVD. I don't understand how Tomtom can make a deal with HTC, provide the progam and maps and then refuse to support it.

Quite agree - I would demand to be referred to their complaints procedure and make sure they know you have a tomtom branded TyTn II installation disk. Also do not assume they know the phone by the name Kaiser. Also remember to mention that the programme is specifically adpted by them to run on that phone and no other.

Mike

Originally Posted by aszotten

I want to highlight something. I downloaded the free map and tried to activate my tomtom traffic on this free manp. This caused the error mentioned in my previus entry. I then tried to open a support case with Tomtom, but they refused to handle it. They state that the Kaiser is an unsupported device. Luckily traffic worked when I installed my maps from the DVD. I don't understand how Tomtom can make a deal with HTC, provide the progam and maps and then refuse to support it.

I've just called TomTom with a bogus question (why speedcams wasn't working) and after mentioning TomTOM Navigator 6, PDA, Kaiser and TyTN II, they answered the question.

Originally Posted by sWORDs

I've just called TomTom with a bogus question (why speedcams wasn't working) and after mentioning TomTOM Navigator 6, PDA, Kaiser and TyTN II, they answered the question.

Maybe the problem could be that I used the EU version of the Kaiser talking to the Swedish Tomtom support, and the Swedish version of the Kaiser is not yet available.

Originally Posted by aszotten

I want to highlight something. I downloaded the free map and tried to activate my tomtom traffic on this free manp. This caused the error mentioned in my previus entry. I then tried to open a support case with Tomtom, but they refused to handle it. They state that the Kaiser is an unsupported device. Luckily traffic worked when I installed my maps from the DVD. I don't understand how Tomtom can make a deal with HTC, provide the progam and maps and then refuse to support it.

Interesting, when the FAQ's on their own site says this:
Question

Why is NAVIGATOR 6 support for Windows Mobile® 6 limited to some HTC devices?
Answer

The reason why NAVIGATOR 6 is not supported on all Windows Mobile 6 devices is due to our global partnership with HTC, as a supplier of pre-installed Navigation Software for their GPS-enabled devices.

All works fine on my device....