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richardracer
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Location: Warfield, Berkshire
Default WM6 (elf version) with Activesync 4.5

Hello,

I upgraded to wm6 (elf version, rom 3.30.2.1, rom date 04/17/07, radio 1.43.00.00, protocol 32.76.7020.19H) and activesync 4.5.

When I reloaded all my outlook data first time, it worked fine. I have win xp, sp2, outlook 2003.

However, when I loaded teh rest of my software and tried to resync a few days later, I got "Activesync encountered a problem on the desktop. Support code 85010014" The activesync diagnostic reports a problem MS cannot solve and asks for a dump file to be sent to them, copy attched below.

Searching the forum did not come up with wm6 problems for that error code. Can anyone help?

Thanks

Richard Racer.

---QoS RSVP
Pinging Desktop gateway 2.252.42.3 started
Ping echoed successfully
Pinging Desktop gateway 192.168.0.1 started
Pinging - IcmpCreateFile failed, err = 11010
Pinging Device 169.254.2.2 started
Ping echoed successfully
Attempting to connect to device
Device operating system version 5.2.1413
ActiveSync is performing a sync, please wait......
Searching ActiveSync log file
Error found: p(2820) t(2660) TraceToFile -> ERROR in CItemEstimateMgr::_Execute : hr = 0x80004005 - ItemEstimateMgr.cpp(486)

Error found: p(2820) t(2660) TraceToFile -> ERROR in CCmdProcessor::ExecuteCmd : hr = 0x80004005 - CmdProcessor.cpp(186)

Error found: p(2820) t(2660) TraceToFile -> ERROR in CMsgProcessor::_DoExecute : hr = 0x80004005 - MsgProcessor.cpp(984)

A connection problem has been detected for which there is currently no known solution. Please click Send results to Microsoft to help Microsoft develop solutions to these problems.
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Attached Files
File Type: cab ASTULog.cab - [Click for QR Code] (118.4 KB, 12 views)
ipaq => xda2 => MDA Compact => MDA Vario II & XDA Exec => Vodafone 1615 Kaiser => Blackberry pearl =>T Mobile UK Leo HD2 with 1.72 ROM
 
binky11
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Try reinstalling ActiveSync ;)
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DEVICE: RAPH100
ROM: |TP|ROM|6.5.5|WWE| ★ Energy 'Leo' (21891) ★ |Feb 6| Sense 2.5 !
RADIO: 1.13.25.55
 
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