WMDC Sync Troubles

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My SPV C550 (HTC Hurricane, Windows Mobile 2003 SE) has never had any trouble synchronising data with Activesync on my XP desktop PC.

Now that I have a Vista (business) laptop, I am forced to use WMDC (Windows Mobile Device Center). I plugged in my phone via USB, and after briefly showing up as an "Unidentified Device", Vista found the driver automatically and installed it as a "Smartphone USB Sync" (version 6.1.6965.0). Leaving it plugged in, I then installed WMDC version 6.1. The main GUI came up, and my device connected successfully. I'm able to browse the contents of the device and the storage card, and also add and remove programs.

The problem is that whenever I try to sync my Outlook 2007 data, the response from Vista sync center is merely "Sync Failed". The error proerties window is blank, other than the date and time the error occured. When I disable all options (contacts, calendar, tasks, email) bar one, the error properties window states "Contacts: Attention Required", where "Contacts" is whatever I left enabled. None of these errors appear in the system/application event logs. Disabling all options produces a "successfull" sync, but as you can imagine this is not of much value to me.

I am not using any kind of firewall software (including OneCare), and all the required services are running (including "Windows Mobile-based device connectivity" and "Windows Mobile-2003-based device connectivity").

Another device (i-mate JASJAR, Windows Mobile 2005) was able to sync successfully first time with no problems at all.

I have so far tried:
- Restarting the laptop
- Soft resetting the phone
- Plugging the phone into different USB ports
- Deleting and re-establishing the partnership
- Reinstalling WMDC
- Reinstalling Office 2007
- Updating the driver for the "Smartphone USB Sync" to various others (both from HTC and Microsoft).
- Hard resetting the phone

All have produced the same result: "Sync Failed". Now I'm out of ideas, and I'd really appreciate some suggestions on this.

vista syncing problems

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hello,
I tried syncing using druvaa inSync and it worked.
http://druvaa.com/products/insync_evaluate.html
Vyaas

i have had a lot of grief with this too as has 1000's of other people. Ive trawled through threads on various forums and there seems to be no guaranteed solutions.
I have a HTC HD touch and i am never confident of being able to place a tick in the boxes for syncing outlook items.
For a while, going into control panel and 'repairing' wmdc worked, with the device unplugged. but that stopped working too. A complete uninstall and reinstall of WMDC seems to be the only way to ensure a reasonable chance of everything being tickety boo. However, even that sometimes doesnt work and that requires a good half hour of my time.
I would be interested in knowing the actual process that the syncing does, as it must be intererupted by something in order for it not to work consistently. Microsoft itself hasnt an answer and just advises reinstalling. I know it looks at the outlook pst file but how it processes it, i am unsure.
In order to not lose all my contact details on the phone i now have them all saved to my sim, but losing the emails, tasks and calendar on my phone, is a real pain.

Perhaps one day someone with the tech knowhow will make a project of this and we can all benefit from having 100% confidence in things happening when we plug in that usb cable.

I have the same problem too

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I haven't found an answer. Has anyone resolved this?
HTC says that they are aware of it and are taking it very seriously (never a good sign) and that they plan on having a fix for it someday (also never a good sign), but the don't have any idea when (a really really bad sign), and were unable to even give a time range for it being fixed.

I really like my TP2, but at the rate I'm going with it I'm ready to give it flying lessons.