My HP 6515 won't work sound and camera

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My hp 6515 won't work sound and camera. After I made hard reset it work for some times after that it won't work again. Please help what it happening to my one.

I found the solution.
The problem comes with two files from my device/windows/

BtCoreIf.dll

BtSdkCE30.dll

I use total commander to rename them:

BtCoreIf.dll.old

BtSdkCE30.dll.old

And then, do a soft reset.

Its ok for both sound and camera.

Originally Posted by neonaing

I found the solution.
The problem comes with two files from my device/windows/

BtCoreIf.dll

BtSdkCE30.dll

I use total commander to rename them:

BtCoreIf.dll.old

BtSdkCE30.dll.old

And then, do a soft reset.

Its ok for both sound and camera.

hi,
i have same problem with my hw6515 but i can't change the name of BtCoreIf.dll/BtSdkCE30.dll as the system won't let me do by using the total commander.
can you explain how to rename ?

thanks.

Originally Posted by tangwd898

hi,
i have same problem with my hw6515 but i can't change the name of BtCoreIf.dll/BtSdkCE30.dll as the system won't let me do by using the total commander.
can you explain how to rename ?

thanks.

Use Activesync to change it from your comp or mac. If the systen ask change, say yes.

Originally Posted by tangwd898

hi,
i have same problem with my hw6515 but i can't change the name of BtCoreIf.dll/BtSdkCE30.dll as the system won't let me do by using the total commander.
can you explain how to rename ?

thanks.

Use Activesync to change it. If the system ask to change, say yes. And make soft reset.

Originally Posted by neonaing

Use Activesync to change it. If the system ask to change, say yes. And make soft reset.

Can't do it at all?

Originally Posted by tangwd898

Can't do it at all?

Arr,
If so use third party software (like Unlocker, its free version)to change the file name.

Originally Posted by neonaing

Arr,
If so use third party software (like Unlocker, its free version)to change the file name.

just wonder if you really did that success by yourself? - did you try it?

Hi,

That doesn't work for me, I have rename them but nothing work.
I try delete too, but doesn't work.

Thanks for your help.

Takodz

Originally Posted by takodz

Hi,

That doesn't work for me, I have rename them but nothing work.
I try delete too, but doesn't work.

Thanks for your help.

Takodz

hi, did you mean you can rename or delete the files?