Apparently Telus doesn't think anyone needs this feature anymore - their story was that NO PDA-style phones have this support because they can send pictures though email instead - no consideration for sending pictures to others who DON'T have email capabilities. "Oh, but everyone will have PDA phones within a year" according to one rep... doesn't help much RIGHT NOW, does it, ****er? He also informed us that NO PDA phones have EVER been able to send MMS messages... really? My Treo 650 from your competitor does it just fine.
Anyway, this is some very interesting information that I can use with Telus... we're pretty miffed about all this - well, my wife is, because before they sold us on our new contracts and these new phones, she was happily sending picture messages to her cousin from her RAZR (which our store agent was amazed to hear, she didn't think that was possible either), and now she's ready to ditch the whole thing to go back to her RAZR. I mean, she loves the phone, the little keyboard, the surfing and email and IM and everything, but...