killed my orbit 2 - volume screen on startup window

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Hi,

I've managed to kill my Orbit 2! Everytime it starts up it gets as far as the Windows Mobile splash screen then shows the volumn control (both levels turned down) but goes no further. The power button still turns the screen on and off and the screen still dims after a while with any key bringing it back to full brightness, but nothing happens!

Has anyone else had this problem?

Also, I've looked in the forums, but can't find details anywhere of how to hard reset this phone! The only instructions I've found relate to non-existent buttons!

http://www.hardreset.eu/htc_touch_cr...oft_reset.html

Can anyone shed any light on why this is happening or how to hard reset!

Thanks in advance,
Nick

it is the bottom two buttons (below the answer & hang up) and the stylus for a soft reset.

When it asks for a confirmation hit the green answer button

Hope this helps

Thanks NC35 - that did the trick!

Luckily I backed it up on Sunday so shouldn't have lost too much!

Thanks

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Having tried ( now three times with no help ever) to speak to O2 and ask how to hard reset following the start menu completely failing..... I was told it was "impossible" you will need to return it and use the "28 day" repair service.....

I have at last managed to restore - thanks to this posting!!
No comes the reseting process - which is a bit of a bore!!

O2 seem to have dispensed with any actual tech support at all!!

Dave

The procedure of performing hard reset is perfectly explained in the manual that comes with the phone. "hard reset" is included in the index of this manual, so it takes only a couple of minutes to find out what you have to do.
After all, RTFM ;)

Originally Posted by bizon

The procedure of performing hard reset is perfectly explained in the manual that comes with the phone. "hard reset" is included in the index of this manual, so it takes only a couple of minutes to find out what you have to do.
After all, RTFM ;)

Now, thats not very hepful is it, especially when you're away on business for a few weeks and don't happen to carry the manual with you everywhere you go...

nid

i killed my o2 xda orbit II as well, but unable to hard reset

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sorry guys. I vae the same porblem as nick666 with my xda orbit II. however, hard reset failed!! the window splash screen came back after I hit the green button & it becomes static. I am really worried now. I have done so many paperworks with that xda..anybody please help!!

Originally Posted by honeyyati

sorry guys. I vae the same porblem as nick666 with my xda orbit II. however, hard reset failed!! the window splash screen came back after I hit the green button & it becomes static. I am really worried now. I have done so many paperworks with that xda..anybody please help!!

calm down. read this: http://forum.xda-developers.com/showthread.php?t=381600

most likely flashing another rom will fix your problem

killed my orbit 2 - volume screen on startup window

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I have downloaded the hard-spl. I'm completely stuck. I can't connect my pda to activesync. activesync didn't detect my pda. by the way, when I reset the pda, screen that asked to press SEND for restore to factory setting turn up few minutes after resetting. press green button, screen automatically shows windows mobile startup screen. I'm still stress, |I'm sorry but I can't helped it..

killed my orbit 2 - volume screen on startup window

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sorry guys. I have read the instruction wrongly. now it works fine.

many thanks cr1960 who has kindly response to my silly worries

thnaks again.