Grey Diamonds...?

[rakh1]

Hi all,

There are many reports of the Expansys units being grey - and not registering on HTCs site.
There is a thread at coolsmartphone.com were DeviceWire reports that it will be the FIRST distributor of the UK Diamond but this will be mid to late June: http://www.devicewire.co.uk/eshot/ht...ery/index.html

Mine is coming from TotalPDA. I just called them, they have stock but are under embargo and cannot send them until next Tue (10th). Question is, if DeviceWire say they are going to be first then are the TotalPDA ones gonna be grey too?

Has anyone got an Expansys one to register on HTCs site? Has anyone else got a TotalPDA order waiting? Has anyone else got any more information?

Confusing....

Rich

[eskostar]

Word from HTC is that any device being bought outside Hong Kong atm is a grey import, has no warranty with HTC and ofc, no registration benefits

[athosk]

Originally Posted by eskostar Word from HTC is that any device being bought outside Hong Kong atm is a grey import, has no warranty with HTC and ofc, no registration benefits

This is TOTALLY TRUE. I tried to register my phone through the HTC site and it doesn't recognise the Serial number. I bought mine through Expansys

[an2ony]

I have just spoken to HTC who told me that I cannot register my expansys Diamond with club HTC because they have not updated the website database, he assured me that my 'grey import' has a full warranty which exspansys will honor and that I will be eligible for downloads once they have updated the servers.

Even more confusing, should I send the unit back or not??

[rakh1]

Get that in writing!!!!

R

[alipi2007]

hahaha
tho a happy news....

[Spawn12]

Expansys will honour the warranty as stated on their forums. But as for updates etc, id get what HTC have said to u in writing because some people are saying that HTC wont provide updates for any 'grey' Diamonds.

[mcwtrekkie]

The expansys forums state that they themselves will honor any warrenty on the device.

I'm not too worried about lack of updates from HTC; Firstly 'cos they haven't been to quick in releasing them in the past, and secondly, that's why we're all here on XDA



Side note: Got mine yesterday. Loving it

[an2ony]

Originally Posted by Spawn12 Expansys will honor the warranty as stated on their forums. But as for updates etc, id get what HTC have said to u in writing because some people are saying that HTC wont provide updates for any 'grey' Diamonds.

Well they gave me a case reference, which will be e-mailed to me, when I get home from work I will post the e-mail.

I am a little concerned how exspansys have deleted the original forum thread from the Expansys website and have not returned my call requesting a returns number.....

[wardy]

Expensive strikes again