HTC Diamond UK Warranty

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Seeing as there's post left, right and center (many of which are spiraling off topic) .. I thought I'd leave a note regarding my recent phone call to HTC UK Support.

I asked if the stock being sold at expansys (where I got my device from) was a grey import. She didn't say yes, but did say that the Europe release wasn't until August/September (I didn't realise it was as late as that - have my doubts as to the accuracy of that statement!).

I couldn't get a clear answer about the quoted RAM (128 versus)
I then asked about the warranty itself - I was told by a HTC rep, that if there was a problem with my phone that could be repaired and covered under warranty, then I could have it sent to a global repair center, which is based in the UK

Just thought some would like to hear this.

I got the same response regarding the warranty issue, when I called a HTC costumers service hotline earlier today.
http://forum.xda-developers.com/show...xpansys&page=2

August/September!? Now I'm worried...

and with the x1 coming in july according to inkino, now it seems likely ill never have a dimaond..
meh

INKINO have been known to be over-optimistic though...

Warranty Looks Good with Expansys Diamonds

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I ordered my Diamond from Expansys on Thursday for Friday delivery last week - it arrived and I eagerly went to set it up only to find that it would not accept my Sim card???

I telephoned the HTC support hotline who proceded to take the IMEI number and Serial number of the phone - they asked me where I was based (UK) and who I had purchased the phone from (Expansys) - they then spent 30 minutes trying to resolve the issue with me (we failed) so they gave me a reference number, a fault number and declared it DOA.

I then called Expansys took down the details and issued me with a replacement phone which was delivered on Saturday morning and I returned the faulty one having recieved an RMA number and instructions.....

I'd say that was a pretty good service from both HTC and Expansys?

Absolutely

Originally Posted by rorydaredkign

and with the x1 coming in july according to inkino, now it seems likely ill never have a dimaond..
meh

Ermmm i rung up totalpda and they said they are expecting stock in next week..in fact i placed my order with them and they said i should have it by the 24th of this month. According to them, it will be definitely uk spec.

Yep. Through what people have been told by these companies, that seems to be the official news - a worst-case-scenario release date of the 23rd...