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Problem with my Elf: Freezing, restarting...

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By MCXSC, Member on 18th August 2008, 06:09 PM
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Hi there,

at first: sorry for my bad english.

If've some problems with my HTC touch (Elf).

At first the problem:

-> It freeze in different programs, for e.g. on today screen, at new sms incoming, in a phone call, entering pin, and so on.
-> It freeze for 10-20 seconds, then it shut down OR it restarts
-> If it restarts, it freeze sometimes at "Smart mobility" or restarts new
-> If it shutdown, it can't start up for a while (30s - 1 min)
-> ^^ Press soft reset button a couple of times (3...4...5... times) helps
-> Remove and insert akku helps, too
-> The "Smart Mobility" Screen became sometimes a red background and a yellow font
-> Sometimes after the "Smart Mobility"-Screen comes a white screen.

What I've tested to solve the problem:

-> Hard reset
-> Update Radio Rom
-> Update ISPL/SPL
-> Try different Roms ("all" available)
-> Try the "pure" (original HTc9 rom without any installations

Now, some informations about my Elf:

-> Radio Rom 03.12.90 (ASerg_ELF_RADIO_ROM_03.12.90.rar)
-> IPL: 1.11.0002
-> SPL: 1.11.0000
-> Unlocked this IPL/SPL (to install new roms)
-> WM6 .11.407.1G_4.1.13.44_02.94.90 (RUU_Elf_HTC_GER_1.11.407.1G_4.1.13.44_02.94.90_GR EEN_Ship.exe)

So one. Is there anybody, who has an idea?
Last edited by MCXSC; 18th August 2008 at 06:45 PM.
 
 
19th August 2008, 12:43 AM |#2  
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I have the same exact problem! Sorry for my bad english to!
Let's see if we can understand something about this problem..
I notice the problem is worst when it is hot (the weather, not the phone) and with high humidity, for example when I have the phone in the pocket of the pants.
I have the red start mobility screen to but I didn't find any info about it in internet, what does it mean?
19th August 2008, 04:59 AM |#3  
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Quote:
Originally Posted by chopsueyrulez

I notice the problem is worst when it is hot (the weather, not the phone) and with high humidity, for example when I have the phone in the pocket of the pants.

No, the phone has a normal weather, i use it, the weather is usually normal but it has the problem.

Quote:
Originally Posted by chopsueyrulez

I have the red start mobility screen to but I didn't find any info about it in internet, what does it mean?

That was my problem, too.
19th August 2008, 08:29 AM |#4  
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I think this is a hardware problem, don't you?
I think I'll send it to assistance when I'll come back from holidays
19th August 2008, 01:01 PM |#5  
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Maybe something with battery? Some non-HTC phones had problems like freezing etc. caused by too low voltage on battery
19th August 2008, 07:42 PM |#6  
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Quote:
Originally Posted by gronostaj

Maybe something with battery? Some non-HTC phones had problems like freezing etc. caused by too low voltage on battery

That was that, what I'm thinking about at first. I've think when the problem does starts, and I think it starts, when I was an half an hour in a cold store with my Elf. The akku discharge very fast at the moment. I'll try a new akku.
20th August 2008, 07:55 AM |#7  
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I have exactly the same problem on my Elf. Restarting at least 5 times a day. It generally blocks after i receive a phone call.
:( I have changed 3 Roms so far but still no solution
El Greco
20th August 2008, 09:30 AM |#8  
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My phone had the same problem. Its work fine on any Custom Rom. But now from last 4-5 days its keep on freezing restarting. I chaged the Rom but no solution. Now i am going to try a Antivirus may be it helps. U guys also try & share ur experiance
20th August 2008, 09:57 AM |#9  
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same here... few weeks a go... random power offs.

few notes:
the phone cannot be turned on again only if the battery is remove for 2-3 secs and put back again

the phone clock freezes in this case. and i should set it again.

anyone having this problem?
i guess it a hardware issue
20th August 2008, 11:20 AM |#10  
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Yes the same here, my clock also freeze. I have to remove the battery but not all the time, sometimes it just need a soft reset.
Did someome already try to change the battery?
Nobody noticed that the problem is worst in the hottest part of the day and it gets better in the evening when it's colder?
Anyway, I have this problem since a couple of months and it's getting worst.
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