No email in Standby (FIXED)

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I received my Touch Pro yesterday...
i had so many HTCs, but this one is the first to show this problem.

When in standby (screen off) i cannot receive emails. When
I turn it back on, all the emails are coming in, which is annoying,
considering that i might not be aware of important emails for hours.

Any ideas how to solve that???

Thanks

UPDATE : If someone else has this problem, just set your 3G/GPRS connection "HKLM\Comm\ConnMgr\Providers\[GUID]\Connections\[Connection Name]\Always on" to 1.

Originally Posted by aquasesh

I received my Touch Pro yesterday...
i had so many HTCs, but this one is the first to show this problem.

When in standby (screen off) i cannot receive emails. When
I turn it back on, all the emails are coming in, which is annoying,
considering that i might not be aware of important emails for hours.

Any ideas how to solve that???

Thanks

How do you receive your emails? push mail or just polling from the server?

Originally Posted by aquasesh

I received my Touch Pro yesterday...
i had so many HTCs, but this one is the first to show this problem.

When in standby (screen off) i cannot receive emails. When
I turn it back on, all the emails are coming in, which is annoying,
considering that i might not be aware of important emails for hours.

Any ideas how to solve that???

Thanks

Same here, happens to POP3 and RSS feeds too. Data connecton is always on so that's not the prroblem.

Any kind of email service...and MMS as well...

now i am pretty sure, MMS should always push through

I half suspect touch pro 'tries' to download messages while 'asleep' and just keeps trying and trying using battery power along the way. I'm shocked how quickly my battery is going down on this device.

Originally Posted by johnk1973

I half suspect touch pro 'tries' to download messages while 'asleep' and just keeps trying and trying using battery power along the way. I'm shocked how quickly my battery is going down on this device.

yes, this behaviour is very suspect. On my Tytn and Shift, everything seems alright. No problem receiving mail and MMS while sleeping.

The biggest problem is, it doesnt notify me of an incoming message, simply because, there is no message incoming while asleep.

I will try to see if there is anything in the registry about this.

I still have no luck.
When the Touch Pro is in stand by, it wont retreive any MMS or emails.
No matter what I try. I sent so many test mails from the web and other phones...

i always have to turn the phone back on to receive the mails

Originally Posted by aquasesh

I still have no luck.
When the Touch Pro is in stand by, it wont retreive any MMS or emails.
No matter what I try. I sent so many test mails from the web and other phones...

i always have to turn the phone back on to receive the mails

It is because the Touch Pro shuts down the wifi connection in standby mode, and when you turn the phone back on, it reconnects to the acces point. This is what we should prevent, I mean the suspending of wifi connection.

odd, I have push email and mine receives email al the time..on or in stand-by mode.

I do remember a setting where it allowed me to set the hours for receiving email..but I can't find it now at all!!

Originally Posted by twisted-pixel

odd, I have push email and mine receives email al the time..on or in stand-by mode.

I do remember a setting where it allowed me to set the hours for receiving email..but I can't find it now at all!!

It doesn't depend on push-mail, or imaps, or etc.... It depends on your connection settings. So if you have a phone connection (eg. gprs, edge, 3g, h....) than it'll receive emails because in standby mode it does not shutdown the phone(gsm, wcdma), only the wifi connection. So if you turn off your phone(gsm, wcdma), and set a wifi connection up, I'm pretty sure that it won't receive your mails in standby mode.