How To Perform A Hard Reset On X1

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Hi folks.

There are two ways to hard reset the X1.

First way - Start>Settings>System>Clear Storage then enter the number 1234 and press Yes.

Second way - Press and hold the two silver keys (left and right) situated just below the screen. Now insert the stylus pen into the tiny hole which is situated around the bottom right of the back of the device for 5 seconds. Follow the on screen instructions.

It is advisable to back up your data before performing a hard reset.

FYI - a soft reset can be performed by ONLY inserting the stylus pen into the tiny hole for 5 seconds.

Thankyou mate, been looking for the tiny hole without success

Thought it was missing.

Very nice! Thanks for the info.

For those who can't find the tiny hole, you have to remove the battery cover.

Sorry forgot to mention that you have to remove the battery cover. Also the hole is situated where the stylus pen sits. So you have to remove the stylus pen in order to use the hole.

Thanks tjex for pointing it out.

Do you have to have a full battery before performing a hard reset?

Originally Posted by nelshh

Thankyou mate, been looking for the tiny hole without success

Thought it was missing.

location please.....

Originally Posted by Aerodeath

Do you have to have a full battery before performing a hard reset?

No. Hardreset takes 5 seconds. But don't have your battery almost totally drained

Originally Posted by FullFlashGSMPHIL

location please.....

You follow the the line where the stylus is inserted. Form bottom to top, you will encounter a rectangle, then the MicroSD slot, another rectangle and finally a round hole. This is it.

SOLVED:


in seconds

Power off you X1.
Hold down the two "Soft" keys and turn power back on to your X1..
Release the two key....
You should see the white screen with blue text asking if you want to restore to the "factory" default setting....Press "r"

Phew...

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Needed the second option, as loaded some software on and it conflicted with some other that was on there - oh well bit of a spring clean as well!

Also might be worth pointing out that you need to enter the commands using the keyboard for the second option - me being a plank was hitting the X-panel button for ages before I realised what it was asking!!!

Well, there would be much less confusion if you said that you have to take battery lid out