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plguzman
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Default Elfin can't connect to belkin N router

Hello... Got a Touch recently, and doing research found this forum. One of the best findings lately for me: already flashed the phone with a WM6.1 ROM and updated my radio successfully. But I have a problem (even before the flashing):

I can't connect to my wifi. I have a belkin N router. Have tested almost everything: updated the router's ROM, updated the phone's radio, turned off security, assigned manual IP's, etc, but with no success... so I'm running out of ideas. I can connect to another people's wifi's tho.

Anything I have missed? Just an incompatibility? (which means I'm screwed)

Thanks a lot
 
rorydaredkign
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is t on n only mode?
touch is g/b as u probably know
if not, try with no security to see if it connects
Desire HD Beatmod Bliss Sense 3.2 Sense 3.5
Waiting for ICS with Sense
 
plguzman
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Yeah, it is in a multiband setup (g/b/n).

Also tested with no security. No sucess.
 
Lilburd
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I have the same problem, I'll let you know if I find a solution.
 
plguzman
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Same thing... I'm trying to figure out a solution, any findings, will post here.
 
EMoeHTC
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I tried to connect my Touch to my old netgear 802.11b router at home without any success. I did a lot of "googling" on the subject, and only found that many concluded that it wasn't possible to do so.

Also, I have AT&T, and they are offering free hotspot WIFI connectivity to their customers (which is intended for laptops). My touch detects the WIFI signals, but I have yet to find out how to make a connection.

It seems like there should be a way to do it somehow though!

Anyway...
Best Regards!
 
rafiqc
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pl, when you go into your Settings -> Connections -> Wi-Fi, can you see your wireless network being detected?

The only things that spring to mind at the moment, are the basics for normal connection ...
1. Network type (B/G/N)
2. Authentication (password)
3. MAC Filtering

Here's what I would do ...

1. Reset router (usually has default button at the back).
2. Set it up for DHCP (sometimes cures a lot of problems).
3. Set simple WEP with password.
4. Obviously a network name (make sure it is not hidden, also make sure AP is enabled)
5. Set channel
6. Set mode (Network type) to mixed.
7. Save and reboot.
8. Soft reset Touch
9. Go to Settings -> Connections -> Wireless LAN
10. Activate Wireless and see if your SSID (network name) pops up. From here you can see signal quality and IP (to make sure you got it from DHCP).

Give it a shot and let us know what happens.
 
acropilot
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same problem here, really annoying!
 
rafiqc
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Strange, I have never had problems with mine (had it connected to a couple AP's already). In fact, it's easier than connecting my laptop to a WLAN.

You have anything else that can connect to your Router? pc or something.
 
Lilburd
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(Last edited by Lilburd; 15th November 2008 at 04:51 PM.)
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My Touch can connect to other routers, and I have 2 PCs at home which connect to my Belkin N router, I just can't connect my Touch to it.

I found a solution


Customer Call Details Nov 13 2008 04:37
I have an HTC Touch that can connect to other hotspots, but not to my home Belkin router. Sometimes, if there is another connection available, it can see the router, and says that it is Available, but cannot connect; other times it won't even see it. I have checked for firmware updates, but I have the latest. Any help would be greatly appreciated.

Belkin Response Nov 14 2008 22:18
Hi Lilburd,

Thank you for contacting Belkin Technical Support.

We understand that the HTC Touch does not connect to the router. We apologize for the inconvenience caused.

Please follow the steps given below to update the firmware and configure the router:

We recommend that you update the firmware from a computer that is connected to the router with an ethernet cable.

Please download the latest firmware on the router from the link given below. Download the file "3.01.29":

http://www.belkin.com/uk/support/art...d=10288&scid=0

and save it to the computer.

- To update the firmware, log on to the router`s web interface by typing in http://192.168.2.1 in the address bar of the browser. The computer should be
connected to the router with an ethernet cable.
Note: If you have changed your Router’s IP address, use that IP address.
- By default, the password is blank. Click the "Submit" button.
- Click on "Firmware Upgrade" under the option "Utilities".
- Click on “Browse” and select the bin file that you have downloaded.
- Click on “update” and follow the wizard.
- After updating the firmware, restore the router to factory defaults by clicking on "Restore Factory Defaults" under "Utilities".
- Reconfigure the router.

Please follow the steps given below for configuring the router:

- Connect the computer to the "LAN" port on the router and connect the modem to the Internet/"WAN" port, using Ethernet cables.
- Take a paper clip, insert the paper clip in the reset hole of the router and hold it for 15 seconds.
- The power light will flash and then come back "ON" solid, indicating that the router is being restored to factory defaults.
- The corresponding lights on the front of the router should be lit up.
- On the computer, check if you have an IP address in the range of 192.168.2.x.
- If not, specify a static IP address, gateway and "DNS" address by following the steps given in the link-
http://web.belkin.com/support/kb/kb.asp?a=2824
- Log on to the router web interface by typing in http://192.168.2.1, in the address bar of your browser.
- By default, the password is blank.
- Click on "Connection Type" in the left hand column under "Internet WAN" heading.

If the connection type is Dynamic (cable):

- Choose "Dynamic" and then click on "Next".
- Type in your “Host Name”, if your Internet Service Provider has provided it. Else, leave it blank.
- Click on "Change WAN MAC Address".
- Click on the button "Clone".
- Click on "Apply Changes".

If the connection type is PPPOE (DSL):

- Choose "PPPOE" and click on "Next".
- Enter the user name and password given by your Internet Service Provider.
- Save the settings.
- Click on the "Home" link at the top of the screen.

Internet Status should show "Connected" on the top right hand corner of the web page.

If the problem persists, please get back to us with the following information:

1. Type of connection provided by your ISP (Is it PPPOE, Dynamic or static).
2. Name of the Internet service provider (ISP).
3. Version number of the router. You would find the version number on the bottom of the device. It would be a number in a series of thousands with a prefix “ver.”.
4. If the internet connection is stable on the computers using the router?
5. If the HTC Touch detects and connects to other networks in the neighborhood?

Lilburd, if you need further assistance please feel free to write back to us and we will be happy to assist you.

Regards,

Belkin Technical Support.


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