AARGH! My Touch Pro is already dinged!

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...it's not even two weeks old and already I've dinged the nice chrome that surrounds the Touch Pro (the Chrome is scratched off and the black underneath now shows.) Anyone know a quick way to cosmetically fix this?

Take it to sprint and get a replacement...

No seriously...

As long as you didnt cause the ding by dropping the phone and it just chipped off there is a known issue with the chrome on the touch pro.

I'm pretty sure (correct me if i am wrong) that the solution is just in-store replacements.

Originally Posted by i700plus

Take it to sprint and get a replacement...

No seriously...

As long as you didnt cause the ding by dropping the phone and it just chipped off there is a known issue with the chrome on the touch pro.

I'm pretty sure (correct me if i am wrong) that the solution is just in-store replacements.

Same suggestion here. As long as the phone does not appear to have suffered a fall, then Sprint will replace it for you.

its all good bro i already dropped mine.
i got a tiny tiny mark on the top left side of the device
no else can see it..but i sure as hell can..

i got another 20+ days tho..if anything ill get a replacement..ill give At&t some bs about my phone not working correctly or whatever lol

Even if you tell them you dropped it, they will still replace it. I thought it was a joke but it is true.

UPDATE

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OK, I know what's causing the chrome to chip off. In my original post I didn't explain where the flaking off was happening. It's on the front face, on the right edge. Now, originally I though it was because it dropped a few feet (inside my car, from the center console to the floor), but after looking at it closer I think what's causing the damage is my friggin' case!!! I bought this Body Glove case (http://www.bodyglove.com/products_de...oduct_id=24491), and after closer inspection, the stitching right where it aligns with the damage on the phone sticks up. I can't explain it properly but basically if I run my finger on that area, I can feel it rubbing against my finger. I'm fairly sure this is what's causing the damage.

Now what's troubling is that when I run my finger over it, it doesn't feel "scratchy" enough on my finger to be doing this damage (basically, I can rub my finger over it over and over again and my finger is fine). So is the quality of the plastic chrome really that bad that it can be damaged by something that won't even cause any type of skin abrasion on my finger if I rub it over and over again?

The damage has grown since my original post. I'm going to sprint and will try to exchange. In the mean time, stay away from that Body Glove case!

sprint will take that back.

well your luck is not as bad as mine. i got my tp on monday and on tuesday i had my phone in my stock htc case. opened the car door and went to grab my phone out of the door pocket and whoops case w/ phone in it hit the asphault before i could catch it. one day in and it chipped the top left corner of the chrome and i can see the black beneath.

i have tep on my sprint plan and went to one store and was shot down asking if i could replace it because they said i dropped it and was my fault and then they said plus u have to wait for 30 days and u will have to call assurion and pay $50 for a refurbished touch pro. bs.

should i try another store? what should i say

Originally Posted by t0mmyr

i have tep on my sprint plan and went to one store and was shot down asking if i could replace it because they said i dropped it and was my fault and then they said plus u have to wait for 30 days and u will have to call assurion and pay $50 for a refurbished touch pro. bs.

should i try another store? what should i say

My TP had a ding on the upper left corner. I went to a store and told them it's been locking up from day one and got a new one.

update

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I went to my local Sprint store and they said they would exchange it for a new one but, of course, they didn't have any in stock nor did any of the other nearby stores. They're supposed to have a UPS shipment of them today and supposed to give me a call. Here's hoping they do.

I looked at the original case that came with the TP and the inside is all smooth, no seams or stitches. I was using this case before I bought that
Body Glove case and looking back on it, the chrome damage did not happen until after I started using that Body Glove case.

So my advice for everyone, if you're not using an Invisible Shield that protects the chrome and you're putting your TP in a case, make sure there's no stitching inside the case where the phone will be sliding in and out. If you do have a case that has stitching on the inside, at the very least make sure all the stitching is smooth to the touch of your finger (including the flap area, basically any area that will be coming into contact with your TP.) Again, the stitching that was sticking out on the inside of the body glove case didn't seem like a big deal when I ran my finger over it but apparently it was enough to scratch and eventually rub off the chrome as I was sliding my TP in and out of the case.