Display problem (broken??) - HTC support & warranty
I want to tell you what happened to my Touch Pro this evening:
On the display (also if the device is off) appeared a small rectangle in the center (about 2x3 cm) made from bubbles. Well, not bubbles, Iím quite sure that are liquid crystal. If I put pressure with the finger the ďbubblesĒ move and follow the pressure also out form the edge of this small rectangle)
As I can reach a decent camera Iíll post some photos of this rectangle.
The strange thing is that the device didnít fall in ground, didnít have temperature range; nothing hit it and so on. It was in my pocket well safe!!
If display is on the problem is quite invisible, if display is "black" or off... ....Grrrr!!!
Now, my questions:
1) Warranty is also for display?
2) How warranty works in Italy? Where should I ship the item? Which times?
3) If I have ship the device, sould I load the original rom & radio? Where can I find the rom?
Certainly, first thing Iím going to do Monday morning Is to call Italy HTCís support numberÖ
Thanks a regards,