HELP!! HTC Home Customizer 2.1 left my HTC Touch (Sprint) completely frozen

apurvjawle · 26th March 2009, 06:56 AM

HELP!! HTC Home Customizer 2.1 left my HTC Touch (Sprint) completely frozen

Hi,

I installed HTC Home 2.1 Version from the following site.
http://www.pocketemu.com/download.php?view.20

After installation the device restarted and left my phone completely disabled. Nothing works, the backlight just stays on, cannot click anywhere, doesnt receive sprint connection, PC cannot detect the device so no Active Sync and hence cannot upgrade ROM aswell. Hard resets brings it back to the same screen....completely frozen.

Please help!!

Thanks,
Apurv

Detroit_Doug · 26th March 2009, 05:00 PM

Quote:

Originally Posted by apurvjawle

Hi,

I installed HTC Home 2.1 Version from the following site.
http://www.pocketemu.com/download.php?view.20

After installation the device restarted and left my phone completely disabled. Nothing works, the backlight just stays on, cannot click anywhere, doesnt receive sprint connection, PC cannot detect the device so no Active Sync and hence cannot upgrade ROM aswell. Hard resets brings it back to the same screen....completely frozen.

Please help!!

Thanks,
Apurv

By hard reset, you are referring to pressing and holding the red+green+stylus in reset hole all at the same time until the gray screen appears on the screen? If so, that should be reloading your ROM and removing everything on there (basically back to first startup with the last ROM/Stock ROM that was flashed to it)

Otherwise, take your SD card and attach/access it from your PC apart from the phone, copy over the ROMs *.NBH file you want or are currently using over to it and rename it VOGUIMG.nbh and put the SD card back into the phone, power it on and press and hold the power+camera+stylus in hole until the gray screen shows up and then follow the directions there - it is referred to as flashing from bootloader mode

Detroit Doug