Originally Posted by liang
Anyone have a idea?
I can tell you how to make Nandroid backup of your Magic/Sapphire. I am not sure what NBH backup means so maybe it's not what you want, but it is definitely what we want. Please could you do the Nandroid backup for us? We have a cut-down HTC Magic here in England, with no Exchange ActiveSync and we really want the full HTC Asia version of the software.
This will not modify your phone or software in any way. It will just do a one-time boot with the special nandroid recovery menu where a backup can be done. Afterwards everything is back to normal.
Here's how to do a Nandroid backup:
Firstly, download fastboot.exe, or if you are on Linux, just fastboot. You can get fastboot from HTC's website, here's the link:
Save fastboot.exe in just c:\ (the root/beginning of your C: disk).
You need to make sure the USB drivers for the HTC Magic are installed on your computer.
Then you need to download this file, unzip it, and save it to your phone's sdcard:
You must unzip the file, so that you have "recovery-new.img" on the SDCard.
Then, please turn off your HTC Magic, and hold down the Back button (arrow button next to the Search button), whilst turning the phone on.
This will enter Fastboot mode, and the phone should show "SAPPHIRE xxxxx FASTBOOT USB
" and some other information.
From your computer, go to a command prompt (Start -> Run -> cmd [enter]), or just Start -> cmd [enter] if on vista.
Type: cd \ (that's CD, space, backslash) then [enter]. This changes your working directory to the root of the c: drive, where we have saved fastboot.exe.
Then type "fastboot devices" and make sure that fastboot on the computer can see your phone. Hopefully it will return a model or serial number of the HTC handset.
If so, please type "fastboot boot recovery-new.img".
This will start your phone up with the modified recovery image, which has Nandroid backup built into it. You should now see the recovery screen on the phone, with some menu options, including "Nandroid Backup".
Please choose to do a Nandroid backup from the menu on the phone. This will create a folder on the phone's sd-card called Nandroid, with some other folders inside, with backups of the system.
You can then choose restart from the Recovery screen and everything will be back to normal.
Please can you do this and send us the files? From your perspective it would be better if you wiped the phone (Factory reset on the phone, Under Settings -> SD card & phone storage -> Factory data reset) before doing this because we don't want your data. Or you could just do it, zip up the files and contact me and I will take your files, restore here, wipe data, then re-zip the files, so nobody will have your information. If you are not happy with that, you could just send us all the files except data.img. I'm sure that would be OK.
I can create a private FTP server for you to upload to if you want, or you can use rapidshare or similar.
My email is : carl @ css-networks.com , or you can send me a message on this forum.