To perform a hard reset
1. With the device turned off, press and hold the TALK/SEND, END and POWER buttons until you see this message on the screen.
"This operation will delete all your personal data, and reset all settings to manufacturer default. Press VolUp to restore manufacturer default, or press other keys to cancel."
2. Release the TALK/SEND, END and POWER buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
You'll need it ))