Problems with MS Exchange in Magic

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I am using the native MS Exchange in Magic. However, after keying in all my details, it says authentication failed, please check username and/or password.

I'm pretty I keyed in those details correctly (i re-keyed in many times), but I kept getting the same error message. I have also enabled SSL. Anyone know why?

I have no problems in sync-ing using Roadsync and Touchdown. But these are trial versions only, and will expire soon.

Anyone can help here? Thanks!!

Originally Posted by elementz

I am using the native MS Exchange in Magic. However, after keying in all my details, it says authentication failed, please check username and/or password.

I'm pretty I keyed in those details correctly (i re-keyed in many times), but I kept getting the same error message. I have also enabled SSL. Anyone know why?

I have no problems in sync-ing using Roadsync and Touchdown. But these are trial versions only, and will expire soon.

Anyone can help here? Thanks!!

not saying this is your problem but do you have a space in your username. there is a bug that htc knows about. Read here where i posted before

http://forum.xda-developers.com/show...=524229&page=8

Not sure if this problem is on all roms

Thanks
B

nope there is no space in my username. just a few alphabet username.

My password do have punctuation though (no space).

Originally Posted by elementz

nope there is no space in my username. just a few alphabet username.

My password do have punctuation though (no space).

not sure if this helps then, but on my exchange server 2007 i had to tick the box to allow non-provisionable devices

Thanks

B

Originally Posted by elementz

I am using the native MS Exchange in Magic. However, after keying in all my details, it says authentication failed, please check username and/or password.

I'm pretty I keyed in those details correctly (i re-keyed in many times), but I kept getting the same error message. I have also enabled SSL. Anyone know why?

I have no problems in sync-ing using Roadsync and Touchdown. But these are trial versions only, and will expire soon.

Anyone can help here? Thanks!!

I Have the same problem :/

Originally Posted by blingblingslyna

I Have the same problem :/

again, have you checked in the Exchange console that you tick the box to allow non-provisionable devices. as far as i know if that is not ticked it will only allow windows mobile devices. but could be wrong


Thanks

B

Originally Posted by brian colston

not sure if this helps then, but on my exchange server 2007 i had to tick the box to allow non-provisionable devices

Thanks

B

Hi brian,

How do you tick the box? Its my company's exchange server, so I need to get my system administrator to do it at his end? Thanks.

Originally Posted by elementz

Hi brian,

How do you tick the box? Its my company's exchange server, so I need to get my system administrator to do it at his end? Thanks.

You need to ask the IT guys to make the change in Exchange management, under Microsoft Exchange, Organisation Configuration, Client Access then go properties on the default policy. On the Default (Tab) tick to allow non-provisionable devices


This should now work

Thanks

B

Originally Posted by brian colston

You need to ask the IT guys to make the change in Exchange management, under Microsoft Exchange, Organisation Configuration, Client Access then go properties on the default policy. On the Default (Tab) tick to allow non-provisionable devices


This should now work

Thanks

B

Hi thanks for your help. Unfortunately, my IT guys do not want to check that box for security reasons.

I had the same problem and I performed a couple of factory resets trying different ways of configuring the exchange activesync before figuring out what is going on. What finally worked for me is the following.
When I was entering the necessary fields in the configuration screen (email, server address, user name, password etc.) using the onscreen keyboard, at the end I was pressing the little key at the bottom left of the virtual keyboard to remove it from the screen and then I was pressing the button “next” and I was always getting the message ”authentication failed please check username and/or password”.
When I tried the same thing (filling the fields in the configuration screen) without pressing this little key that removes the virtual keyboard, everything worked perfectly. I did not believe in my eyes and I decided to make again a factory reset and try it again. It worked again….
Hope that this helps