TD2 Touch screen failing

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I had spot problems with TD2 touch screen from the beginning.
Now after a whole day of soft resets the screen is completly unresponsive.
Phone was 2 months old and I see, if not all, most of us had this problem.
I would know if/how many are so lucky they have a TD2 with still working touch screen.
If that's a common fault, people should know that phone is DoA and avoid buying it. At least not before an official statement from HTC where they admit the faults and declare the problem has been solved.

Could you be more specific with the issues? I've just bought a Topaz and would like to be able to access (though hopefully not contribute...!) to a list of testimonials to this failure.

A single place where we can notify HTC / service providers of the issue and how widespread it is would be extremely useful, especially considering the weight this community has with the company (Something tells me HTC are very interested in what people here say and do... It's the main reason why I went with an HTC / WinMob mobile phone).

Constructive comments only, though. "OMG AY HEYT HTC LULZ!!11 NOOBZ!1"-style flames achieve nothing.

using my topaz for about 3 months now....
no problems at all.

Originally Posted by mannixita

I had spot problems with TD2 touch screen from the beginning.
Now after a whole day of soft resets the screen is completly unresponsive.
Phone was 2 months old and I see, if not all, most of us had this problem.
I would know if/how many are so lucky they have a TD2 with still working touch screen.
If that's a common fault, people should know that phone is DoA and avoid buying it. At least not before an official statement from HTC where they admit the faults and declare the problem has been solved.

could be the ROM youre using man, some of them have better screen responses better than others, have you tried recalibrating the screen, im using the 6.5 energy rom and i havent had any problems at all, usually the 6.1roms have better screen responses because they are the more stable builds, try flashing a different rom and see if that helps

Originally Posted by mannixita

I had spot problems with TD2 touch screen from the beginning.
Now after a whole day of soft resets the screen is completly unresponsive.
Phone was 2 months old and I see, if not all, most of us had this problem.
I would know if/how many are so lucky they have a TD2 with still working touch screen.
If that's a common fault, people should know that phone is DoA and avoid buying it. At least not before an official statement from HTC where they admit the faults and declare the problem has been solved.

I had never any problems with my TD2 touch screen..

"...how many are so lucky they have a TD2 with still working touch screen" is very speculative approach..

Not a problem of ROM, I'm using out-of-the-box official 6.1.
First messages on forums I've seen the day I bought it where about failing touch screens... maybe it was a little bunch of phones at the beginning.
I hope so, I have to admit the radio really sucks, stilll better than my previous Artemis, but the phone was great.

Have you tried an updated radio rom?

Originally Posted by mannixita

Not a problem of ROM, I'm using out-of-the-box official 6.1.
First messages on forums I've seen the day I bought it where about failing touch screens... maybe it was a little bunch of phones at the beginning.
I hope so, I have to admit the radio really sucks, stilll better than my previous Artemis, but the phone was great.

I agree with the the post below you may need to update your radio rom because I have noticed that when the radio jumps in and out of reception constantly that it effects the screen response time but I have never had problems with my touch screen with the exeption of on 6.5 rom, but go over to the topaz rom upgrading section and try and flash the most recent radio. And see if that helps a little

I've installed the updated radio ROM (3.49?) and official HTC updates only.
I blamed S2U2 because most of the time the touch screen stopped working after the slide unlock.
I had this problem occasionally from the very beginning, and was getting worst by time, but yesterday the touch screen was dead completly.
I really hope the service will fix it soon, got a Nokia today and it works much better as phone... but completly sucks for everything else

Originally Posted by Reason4444

"...how many are so lucky they have a TD2 with still working touch screen" is very speculative approach..

Ironic, till now it seems I'm the only one with a failed touch screen...